Dynamic and empathetic professional with proven expertise in customer service and conflict resolution, honed at CVS Pharmacy. Excelled in managing high-stress situations and resolving customer complaints, enhancing loyalty and business growth. Skilled in active listening and data entry, adept at fostering positive outcomes in challenging scenarios.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.