Zykeyse Bullock
Hephzibah,GA
Summary
Proven leader with a track record of enhancing guest experiences at Stars And Strikes Family Entertainment Center. Expert in conflict resolution and customer service, I excel in creating engaging environments and training team members. My strong organizational skills and engaging personality have consistently improved event satisfaction and efficiency.
Overview
3
3
years of professional experience
Work History
Event Host
Stars And Strikes Family Entertainment Center
10.2021 - Current
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Resolved conflict to maintain fun, positive and safe event environments.
- Led creative games and activities to engage and entertain guests during events.
- Decorated and set tables in accordance with party themes and age groups.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Demonstrated adaptability by adjusting party plans on-the-fly based on changing circumstances or guest requests without compromising quality or guest satisfaction.
- Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
Shift Lead
Bruster's Real Ice Cream Of Augusta And Evans, Ga
09.2022 - 08.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
Apprentice Painter
Goggans LLC
12.2022 - 06.2023
- Maintained a clean work environment by properly covering floors and furniture before starting any painting tasks.
- Ensured workplace safety with proper use of equipment, personal protective gear, and adherence to safety guidelines.
- Prevented costly rework with thorough quality control checks after each job was completed, ensuring client satisfaction with the final product.
- Streamlined workflow by organizing tools and materials required for each job, ensuring easy access and reduced downtime.
Apprentice NDT
Applied Technical Services, Inc
01.2022 - 07.2022
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
Team Member
Burger King
06.2021 - 12.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Hephzibah High School
Hephzibah, GA05.2021
Skills
- Strong organizational skills
- Team Leadership Qualities
- Engaging personality
- Customer service focus
- Conflict Resolution
- Employee Training
Timeline
Apprentice Painter
Goggans LLC
12.2022 - 06.2023
Shift Lead
Bruster's Real Ice Cream Of Augusta And Evans, Ga
09.2022 - 08.2023
Apprentice NDT
Applied Technical Services, Inc
01.2022 - 07.2022
Event Host
Stars And Strikes Family Entertainment Center
10.2021 - Current
Team Member
Burger King
06.2021 - 12.2021
High School Diploma -
Hephzibah High School
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