Kelly Parker

• Successfully managed event logistics and operations while upselling special offers to guests.
• Utilized great communication when interacting with parties to promote smooth and efficient operations.
• Sanitized and set up banners, food, and decorations for all events.
• Directed guests to correct seating areas while engaging in professional and friendly relationships with the guests.
• Processed billing contracts with accuracy and confidentiality while briefing guest about any additional charges and fees.

• Handled daily schedule and welcomed guests while facilitating the check-in process.
• Effectively managed phone systems and maintained a tidy work environment.
• Provided support to staff members for company efficiency.
• Resolved guest's issues quickly and notified supervisor immediately when problems escalated.
• Trained new employees on front desk procedures and customer service protocols.

Actively pursuing an Associates Degree in Communications and a Bachelor's Degree in Graphic Design