Zykira Bell
Pike Road,AL
Summary
Detail-oriented and people-centered Human Resources student with experience in administrative coordination, data management, and high-volume communication. Passionate about inclusive recruitment, organizational support, and fostering equitable workplace environments. Known for strong organizational skills, professionalism, and the ability to manage multiple priorities while delivering a positive experience for diverse populations.
Overview
3
3
years of professional experience
Work History
Advanced Medical Support Assistant (Remote)
Department of Veterans Affairs
Montgomery, AL
08.2024 - Current
- Coordinated high-volume scheduling and communication for patients and interdisciplinary teams, strengthening skills in professional correspondence and stakeholder engagement
- Maintained accurate electronic records in complex data systems, demonstrating strong attention to detail and information management similar to applicant tracking systems
- Supported onboarding processes by guiding individuals through required documentation, procedures, and system navigation
- Assisted with resolving service concerns using empathy and professionalism, enhancing candidate-style experience and relationship management
- Managed multiple priorities in a fast-paced remote environment while maintaining confidentiality and compliance with privacy standards
Front Desk Supervisor
Alabama Cancer Care
Montgomery, AL
01.2023 - 03.2024
- Managed high-volume front-desk operations, welcoming individuals, verifying documentation, and ensuring a professional and supportive experience
- Maintained accurate electronic records by scanning, uploading, and organizing confidential documents, demonstrating strong data integrity and file management aligned with HR record-keeping practices
- Coordinated complex scheduling while interpreting provider instructions, reinforcing attention to detail and ability to follow structured guidelines similar to recruitment processes
- Monitored adherence to organizational policies and procedures related to scheduling, documentation, and service coordination, ensuring compliance and consistent operational standards
- Supported issue resolution by addressing concerns and directing individuals to appropriate resources, contributing to a positive and respectful service environment
- Assisted with daily workflow coordination, personnel-related documentation, and timekeeping adjustments, building experience in administrative HR-style support
Education
Master of Science - Human Resources Management
South University Savannah
GA08-2026
Bachelor of Science - Professional Health Sciences
University of South Alabama
Mobile12.2022
Skills
- Data entry & record management
- Event coordination
- Professional written & verbal communication
- Confidential information handling
- Microsoft Office (Word, Excel, Outlook, Teams)
- Virtual communication platforms (Zoom, etc)
- Detail-oriented
- Collaborative team member
- Organized & deadline-driven
- Electronic records / database systems
Timeline
Advanced Medical Support Assistant (Remote)
Department of Veterans Affairs
08.2024 - Current
Front Desk Supervisor
Alabama Cancer Care
01.2023 - 03.2024
Master of Science - Human Resources Management
South University Savannah
Bachelor of Science - Professional Health Sciences
University of South Alabama