Zyon Lewis
Converse
Summary
Reliable team player with vast experience in the manufacturing industry. Skilled in operating machinery, monitoring quality control, and ensuring safety protocols are followed. Proven track record of meeting tight deadlines and working with teams to achieve production goals.
Overview
7
7
years of professional experience
Work History
Team Leader
Mac.Bid
09.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Rural Mail Carrier Associate
USPS, United States Postal Service
01.2024 - 09.2024
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
- Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
- Sorted mail according to order of address appearance for easy access in field.
- Maintained records on customers with mail forwarding and change of address requests.
- Signed and received mail with signature requirements upon delivery and loading.
- Collaborated closely with other Rural Mail Carrier Associates, contributing to a supportive work environment focused on teamwork and communication.
- Ensured accurate deliveries by thoroughly verifying mailing addresses and cross-referencing with postal records.
- Assisted new hires in acclimating to job responsibilities, providing guidance and support to ensure seamless onboarding processes.
- Demonstrated punctuality and reliability with consistent on-time arrivals for daily pickups at distribution centers.
- Fostered positive relationships with customers on assigned routes, enhancing overall satisfaction levels toward postal services offered.
Card production associate
FIS
08.2022 - 11.2023
- Company Overview: Fidelity Information Services, San Antonio, TX
- Shipping
- Verify all details are correct any documents received
- Package documents to be expedited next day
- Verify and/or arrange what service will be used to ship documents/packages
- Inspect conditions of materials and documents before packaging/shipping
- Transport packages/documents that vary in size and weight up to 50+ LBS
- Safely conduct transfer of materials/documents with carrier service personal
- Kitting
- Gather materials that will be sent as a final product such as envelopes,inserts,cards etc
- Verify right amount and weight of gathered material to ensure final product is complete
- Inspect conditions of material/ documents
- Final Inspection
- Verify all documents of a specific job are present
- Inspect condition of material/ documents
- Open documents in every job to ensure quality and details of said product
- Organize every job after inspection into secure cages for later transportation
- Double verify every job with another employee to ensure documents and details are correct
- Safely conduct transfer or materials/documents with carrier service personal
- Fidelity Information Services, San Antonio, TX
Order selector/ Trainer
H-E-B Superregional warehouse
05.2020 - 07.2022
- Order selector
- Train and pass trial period working on heavy machinery
- Operate heavy machinery in a safe and productive way to ensure quality of products
- Complete store orders given to employee in given amount of time
- Inspect quality of products to ensure stores receive non damaged goods
- Safely and accurately deliver finished orders to dock door to be loaded into trucks
- Trainer
- Lead a group of individuals daily to ensure they meet productivity standards
- Occasionally lead meetings with peers and managers on chages to be made within warehouse
- Communicate with peers on how to retain and motivate partners
- Able to motivate others to give their best efforts everyday
- Lead morning stretches to decrease amount of partner injuries
- Occasionally meet with partners to go over warehouse and training standards when needed
Order Puller/ Forklift operator
Guadalupe Lumber Co.
08.2018 - 09.2020
- Build pallets with orders and position them to loading docks
- Shrink wrap orders before loading on trucks
- Operate handling equipment and ensures safety regulations are followed
- Oversee stock replenishment
- Monitor stock control systems and processes specific orders
- Ensure warehouse goals are met
- Maintain equipment and report on malfunctions
- Operate scanner so that the proper order is picked and inventory is managed accurately
- Loaded and unloaded all trucks using various forklifts and hand jacks
Server Assistant
Plucker wing bar
06.2018 - 08.2018
- Practiced safe food handling procedures at all times
- Maintained an effective set up of all stocking stations
- Completed general cleaning duties that abide by health and safety standards
Education
High School Diploma -
G.W. Brackenridge High School
San Antonio, TX06.2018
Skills
- Management
- Leadership
- Problem solving
- Ability to multitask
- Fast learner
- Adaptability
- Ability to work under pressure
- Ability to work in a team
- Time management
- General maintenance
- Communication skills
- Customer service
Timeline
Team Leader
Mac.Bid
09.2024 - Current
Rural Mail Carrier Associate
USPS, United States Postal Service
01.2024 - 09.2024
Card production associate
FIS
08.2022 - 11.2023
Order selector/ Trainer
H-E-B Superregional warehouse
05.2020 - 07.2022
Order Puller/ Forklift operator
Guadalupe Lumber Co.
08.2018 - 09.2020
Server Assistant
Plucker wing bar
06.2018 - 08.2018
High School Diploma -
G.W. Brackenridge High School
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