Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zyra Jurado

Midland,TX

Summary

Dynamic team member enhancing productivity through effective processes and staff training. Skilled in cash handling and problem-solving, I foster collaboration and motivate teams to exceed performance goals. Committed to maintaining high standards of service and cleanliness, ensuring customer satisfaction in fast-paced environments.

Overview

3
3
years of professional experience
3
3
Certification

Work History

Team Leader

The Hangar Midland
06.2025 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Assisted in recruitment to build team of top performers.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Concessions Cashier

Cinergy Cinemas
01.2025 - 05.2025
  • Improved customer satisfaction by providing efficient and friendly service at the concession stand.
  • Responded to customer complaints to help resolve issues.
  • Operated POS systems proficiently for accurate order processing and payment collection.
  • Supported team members with various needs depending on customer influx and demand.
  • Maintained clean, organized workspace according to operational standards.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.

Restaurant Team Member

Hawaiian Bros
01.2024 - 08.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Used proper techniques to prepare food and ingredients.

Restaurant Associate

Fazoli's Restaurant
06.2022 - 12.2023
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Discussed menu items with customers and suggested promotional items to increase sales.
  • Gathered hot menu items to fill orders for consumers with proper tray presentation.
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.

Education

Bachelor of Science - Criminal Justice

University of Texas Permian Basin
Odessa, TX
05-2028

High School Diploma -

Robert E. Lee Senior High School
Midland, TX
05-2024

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Staff training
  • Cleaning and sanitizing
  • Cash handling expertise
  • Supply restocking

Certification

  • Licensed TABC Holder - Feb. 2025
  • Food Safety Training Certification- Sept. 2024
  • Elanco Fundamentals of Animal Science Certification, Elanco - 2024

Timeline

Team Leader

The Hangar Midland
06.2025 - Current

Concessions Cashier

Cinergy Cinemas
01.2025 - 05.2025

Restaurant Team Member

Hawaiian Bros
01.2024 - 08.2024

Restaurant Associate

Fazoli's Restaurant
06.2022 - 12.2023

Bachelor of Science - Criminal Justice

University of Texas Permian Basin

High School Diploma -

Robert E. Lee Senior High School

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Zyra Jurado