Zalika Jefferson

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
• Developed and maintained positive relationships with clients to create safe and supportive environment.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
• Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
• Facilitated group therapy sessions to help clients develop coping strategies and social skills.
• Delivered compassionate patient care, focusing on safety, comfort and emotional support.
• Charted on each patient daily.

• Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks
• Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise
• Administered vaccinations via intramuscular injection and completed proper documentation.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.

• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
• Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory
• Facilitated preparation and training for mass-casualty occurrences to minimize loss of life and maximize patient recovery
• Communicated with patients about pain, comfort and needs during transportation and preliminary medical care
• Responded to over 3-5 daily emergency calls to provide quick and compassionate medical assistance and care for patients
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and manual vital sign machines.
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.

I was a receptionist for a real estate agent for almost three years

• My job covered everything from answering the phone, organizing files, making appointments, ect
• Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
• Coordinated daily and weekly schedules and monthly calendar obligations
• Provided information to callers and drafted office emails
• Answered and directed incoming calls using multi-line telephone system.

• I volunteered at the local veterinary clinic for two summers
• My duties involved cleaning cages, walking dogs, assisting with minor procedures, and things of that nature.