Natalya Figueroa
Watsonville,CA
Summary
Detail-oriented individual with exceptional communication and project management skills, seeking a position as a Security Guard for the Seaside Company in Santa Cruz. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Sales Associate
The Wishbone Pet Company
10.2022 - Current
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed efficient cash register operations.
- Responsible for unlocking and opening store.
- Responsible for locking and closing store.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Restaurant Hostess
Olive Garden Restaurant
02.2021 - 01.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Remained calm and professional with customers at all times
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Reported problematic guests to management to foster safe and pleasant environment.
Education
No Degree -
Cabrillo College
Aptos, CAHigh School Diploma -
Watsonville High
Watsonville, CA06.2023
Skills
- Conflict resolution
- Emergency Management
- Active listening
- Attention to detail
- Dependability
- Interpersonal skills
- Written and verbal communication
- Customer Assistance
- Team Collaboration
- Problem-solving abilities
- Multitasking Abilities
Timeline
Sales Associate
The Wishbone Pet Company
10.2022 - Current
Restaurant Hostess
Olive Garden Restaurant
02.2021 - 01.2022
No Degree -
Cabrillo College
High School Diploma -
Watsonville High
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