Alyssa Logan
Summary
Experienced, results-driven employee with exceptional typing and data entry abilities. Knowledgeable in logging daily information, researching variances, and maintaining thorough records. Accuracy-driven and service-oriented with a strong focus on task completion.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Specialist
The Bernd Group
Dunedin, FL
04.2023 - Current
- Prepared over 4,000 digital invoices totaling $14.7M annually, for Fortune 100 Aerospace companies, and documented account updated daily.
- Posted more than $2M in payments per week to customer accounts using SAGE 100 ERP.
- Reduced payment backlog by $2.2M in only three months and decreased 90-day+ aged receivables by 95%.
- Achieved a collection efficiency index of 99% through proactive follow-ups and establishing strong relationships with clients.
- Maintained outstanding receivables at less than 2% of the total account receivables through follow-ups and prompt resolution.
- Generated monthly reports that accurately tracked delinquent payments, resulting in a 95% reduction in outstanding balances and a 5% increase in on-time payments.
- Maintained good communication with clients and vendors to cultivate loyalty and satisfaction.
- Collaborated with the sales department to ensure the accuracy of billing information provided by customers' purchase orders.
Deputy Clerk III
Central Texas College
Killeen, TX
10.2017 - 08.2022
- Handled student correspondence and tracked records required for admission, academic progress, class rosters, required immunizations, and exams to foster office efficiency.
- Maintained confidentiality in accordance with Family Educational Rights and Privacy Act (FERPA)
- Tracked internal documents, applications, and transcripts and verified submittal to the Dean's office for program admission and execution to comply with predetermined guidelines.
- Provided ease of access and navigation for important data by compiling, organizing, and uploading organizational documents to the eTrieve database.
- Organized and readied admission applications compiled from eTrieve and data for submission to the Dean.
- Composed and delivered acceptance letters for qualified students to their respective programs.
- Registered students for classes.
- Interacted with potential and admitted students by phone, email, or in person to provide information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed incoming correspondence for accuracy and completeness.
National and Legal Accounts Coordinator
Killeen Daily Herald
Killeen, TX
03.2017 - 10.2017
- Liaison for all major national account brands for pre-print orders to be inserted into newspaper print.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Received and published all legal notices from the City and County and published affidavits.
- Composed and drafted all outgoing correspondence and growth reports for managers.
- Created, assigned and posted daily goal objectives and leads for sales representatives.
Associate Assistant
General Dynamics Information Technology Inc
Camp Humphreys, South Korea
04.2016 - 01.2017
- Processed, audited and organized hundreds of soldier and civilian contractor profiles into Defense Enrollment Eligibility Reporting System (DEERS) to correspond with official military orders.
- Processed and distributed Department of Defense identifications cards for soldiers, civilian contractors and their dependents.
- Accurately filed and stored sensitive soldier and civilian contractor paperwork in accordance with military guidelines.
Education
Associate of Arts - Communications
University of South Florida
Tampa, FL05.2015
Skills
- Clerical Support
- Data Gathering
- Confidential Data Protection and Confidentiality
- File and Database Management
- ]Maintaining Applications
- Critical Thinking
- Customer Satisfaction
- Understanding Customer Needs
- Issue and Complaint Resolution through investigative research
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
Timeline
Accounts Receivable Specialist
The Bernd Group
04.2023 - Current
Deputy Clerk III
Central Texas College
10.2017 - 08.2022
National and Legal Accounts Coordinator
Killeen Daily Herald
03.2017 - 10.2017
Associate Assistant
General Dynamics Information Technology Inc
04.2016 - 01.2017
Associate of Arts - Communications
University of South Florida
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