Luisa Vanessa Martinez
Banning,CA
Summary
Proven leader in retail management, adept at boosting sales and client retention, notably at Designer Fragrances. Excelled in customer service and sales strategy development, driving significant revenue increases. Skilled in operations and scheduling, my approach transforms challenges into lucrative opportunities, leveraging effective selling techniques for sustained growth.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Designer Fragrances
Cabazon, CA
11.2023 - Current
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Stock Associate
Polo Ralph Lauren Factory Outlet
Cabazon, CA
10.2021 - 11.2023
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Supported visual merchandising initiatives by assembling promotional displays according to guidelines set forth by management.
- Performed inventory control, such as counting, and stocking merchandise.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Sale Associate
Carolina Herrera
Cabazon, CA
06.2018 - 07.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Supervisor
The Fragrance Outlet
Cabazon, CA
01.2012 - 05.2018
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Education
Banning High
Banning2003
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Operations
- Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Designer Fragrances
11.2023 - Current
Stock Associate
Polo Ralph Lauren Factory Outlet
10.2021 - 11.2023
Sale Associate
Carolina Herrera
06.2018 - 07.2019
Sales Supervisor
The Fragrance Outlet
01.2012 - 05.2018
Banning High