Raymond Starmer
Millbrae,California
Summary
Accomplished professional with a combined 10 years of experience in management and Finance. Very detail oriented and accurate. Well-disciplined in prioritizing tasks and time management. A dedicated team player, focused on doing the right thing.
Overview
10
10
years of professional experience
Work History
Loan Servicing Analyst
JPMorgan Chase & Co.
06.2024 - Current
- Support the maintenance of client accounts, ensuring accurate records, timely updates, and prompt responses to client inquiries
- Act as a point of contact for resolving client issues, coordinating with various departments to ensure timely and effective solutions
- Processing payoff demand statements for clients' commercial loans
Sr. Loan Specialist
JPMorgan Chase & Co.
07.2023 - 06.2024
- A continuation of my role at First Republic Bank as a JPMorgan Chase employee.
Sr. Loan Specialist
First Republic Bank
05.2018 - 07.2023
- Provide excellent customer service to clients and colleagues via calls and emails
- Proficient use of complex banking systems for tracking financial information
- Research client transactions and locate their source
- Train new employees on processes and day to day work functions
- Create guides for completing work related tasks
- Collaborate with other teams within the bank to assist with client requests
- Generate payment schedules for loans
- Process transactions
Command Center Associate
First Republic Bank
01.2017 - 05.2018
- Triage client issues with their online banking profile
- Contact vendors to resolve issues with banking programs
Operations Manager
Universal Protection Service
07.2015 - 01.2017
- Completed weekly payroll for over 300 employees
- Managed employee schedules at over 20 contracted security sites
- Conducted interviews and was involved in the hiring process
Relationship Manager
Guardsmark, LLC
11.2014 - 07.2015
- Completed employee payroll for the sercurity sites in San Mateo County
- Conducted site inspections of employees
- Coached employees on proper security etiquette
Education
Bachelor of Science, Business Administration - Corporate Finance
San Francisco State University
San Francisco01-2010
Skills
- Working knowledge of Microsoft Word, PowerPoint, Excel, and Adobe
- Strong verbal and written skills for effective interaction with team members and management
- Flexibility to adjust to changing circumstances and new challenges
- Strong analytical skills to identify issues and implement solutions
- Ability to prioritize tasks and manage time effectively to meet deadlines
- Ability to guide, motivate, and inspire a team
- Dependable and reliable
Timeline
Loan Servicing Analyst
JPMorgan Chase & Co.
06.2024 - Current
Sr. Loan Specialist
JPMorgan Chase & Co.
07.2023 - 06.2024
Sr. Loan Specialist
First Republic Bank
05.2018 - 07.2023
Command Center Associate
First Republic Bank
01.2017 - 05.2018
Operations Manager
Universal Protection Service
07.2015 - 01.2017
Relationship Manager
Guardsmark, LLC
11.2014 - 07.2015
Bachelor of Science, Business Administration - Corporate Finance
San Francisco State University
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