Fnu Narayanan Santhanam
East Brunswick,NJ
Summary
Seasoned Change Management Leader with a proven track record at Deloitte Consulting LLP, enhancing stakeholder engagement and user adoption rates by 95%. Expert in Agile methodologies and cross-functional leadership, I've driven significant change initiatives, leveraging skills in training design and stakeholder analysis to deliver impactful results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Practice Lead
Accenture Consulting
Florham Park, Jersey
09.2023 - Current
- Leadership & Team Management: Directed a team of 3+ OCM consultants, achieving a 95% satisfaction rate through mentorship and targeted training, enhancing team performance and collaboration
- Generated over $3 million in contracts via more than 15 proposal submissions and presentations.
- Oversaw the execution of over four OCM projects with a 98% adherence to timelines and budgets.
- Change Management Strategy & Adoption: Delivered strategic change management consulting, improving adoption rates by 40% across 4+ OCM projects, while developing standardized metrics that enhanced user engagement by 50%.
Specialist Master
Deloitte Consulting LLP
New York, United States
07.2007 - 04.2023
- Client Engagement & Satisfaction: Led change management strategies for 35+ Fortune 500 clients in diverse sectors, achieving 90% satisfaction ratings through effective stakeholder engagement and tailored communication plans
- Stakeholder Assessment & Readiness: Conducted change impact assessments for over 750,000 stakeholders, improving readiness by 40% through customized training and engagement strategies that effectively identified and addressed key stakeholder needs
- Executive Partnership & Strategic Planning: Built strong partnerships with C-Suite executives to align change initiatives with business objectives, leading to successful OCM plans that increased user adoption rates by 95% and minimized resistance to change
- Training & Continuous Improvement: Facilitated 200+ training sessions and designed 50+ targeted programs, achieving employee readiness and enhancing change leadership capabilities while driving a 30% improvement in the effectiveness of future initiatives.
Education
Master of Science - Information Technology
Kuvempu University
Shimoga, Karnataka, IndiaSkills
- Change Management Strategy Development
- Strategic Leadership Analysis
- Strategic Communication Design
- Assessment of Change Readiness
- Change Measurement Techniques
- Resistance Management Techniques
- Stakeholder Engagement Strategy
- Cross-Functional Leadership
- Strategic Training Development
- Instructional Material Creation
- Portfolio Management
Certification
- Prosci (ADKAR), Organization Change Management Practitioner
- Project Management Professional (PMP), Project Management Institute
Timeline
Practice Lead
Accenture Consulting
09.2023 - Current
Specialist Master
Deloitte Consulting LLP
07.2007 - 04.2023
- Prosci (ADKAR), Organization Change Management Practitioner
- Project Management Professional (PMP), Project Management Institute
Master of Science - Information Technology
Kuvempu University
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