Elizabeth Kurtz
Summary
Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
7
7
years of professional experience
Work History
Dispatcher
North Allegheny School District
01.2023 - Current
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Reduced errors in dispatch logs by implementing thorough double-check system for all entries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Dispatcher/School Bus Driver
ABC Transit
08.2016 - 01.2023
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Reduced errors in dispatch logs by implementing thorough double-check system for all entries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Habitation Specialist
Paula Teachers
06.2019 - 02.2021
- Worked one-on-one with special needs clients in their homes and transport them to various activities around their neighborhood.
- Assist clients with shopping, exercise, social activities in addition to activities of daily living.
- Developed strong client relationships through consistent communication and attentive service.
Education
Master of Arts - Family And Marriage Counseling
Geneva College
Beaver Falls, PABachelor of Science - Psychology
Liberty University
Lynchburg, VA05.2018
Skills
- Customer Relations
- Work Order Management
- Service Coordination
- Schedule Management
Timeline
Dispatcher
North Allegheny School District
01.2023 - Current
Habitation Specialist
Paula Teachers
06.2019 - 02.2021
Dispatcher/School Bus Driver
ABC Transit
08.2016 - 01.2023
Master of Arts - Family And Marriage Counseling
Geneva College
Bachelor of Science - Psychology
Liberty University
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