Priscilla Neilly
Wilmington,NC
Summary
Committed and hardworking Customer Service Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Cashier/Customer Service Representative
Publix
Wilmington, NC
02.2022 - Current
- Create financial reports for monetary transactions
- Provided primary customer support to internal and external customers
- Processed customer adjustments for refunds and credits.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Supervise and monitor front-end associates,cashier tasks
Cashier
Publix
Kissimmee, FL
08.2019 - 07.2021
- Consistently intervene problematic purchases
- Professional customer interaction
- Maintained secure cash drawer with operation of POS
- Supervise self-checkout systems and edit transactions
VPK Teacher
Ladybird Academy
Orlando, FL
09.2020 - 03.2021
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Addressed behavioral and learning issues with parents and daycare management.
- Promoted sensory development by providing access to different textures.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Education
Early Childhood Education Credential
Central Florida Institute of Training, Inc.
Lakewood Ranch, FL 01.2020 - 07.2020
Early Childhood Education
Pensacola State College
Pensacola, FL 09.1999 - 12.2000
High School Diploma -
Pensacola High School
Pensacola, FL 08.1987 - 06.1991
Skills
Cash Handling
undefinedTimeline
Cashier/Customer Service Representative
Publix
02.2022 - Current
VPK Teacher
Ladybird Academy
09.2020 - 03.2021
Early Childhood Education Credential
Central Florida Institute of Training, Inc.
01.2020 - 07.2020
Cashier
Publix
08.2019 - 07.2021
Early Childhood Education
Pensacola State College
09.1999 - 12.2000
High School Diploma -
Pensacola High School
08.1987 - 06.1991
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