JASIYAH D. JOHNSON
Inquiring For Administrative Assitant Position
Charlotte,NC
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Accomplished with experience handling file and document management, inventory allocation, and staff training. Proficient in maintaining stringent financial controls and timelines.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Brand Representative / Cashier
Old Navy
Livingston, NJ
10.2020 - 05.2021
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Designed, filled and arranged eye-catching product floorsets to increase sales.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Serviced accounts, managing product access, reimbursement issues and product contracts totaling over $10,000.
- Rang up customers by processing cash and credit payments to complete over 500 sales transactions on average.
- Used cash and OLTP systems to promptly and accurately fulfill customer orders.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted manager in all aspects of business operations.
Cashier
Shoprite / Village Supermarkets
East Orange, NJ
07.2020 - 10.2020
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Sales Associate
Justice / Ascena Retail
Elizabeth, NJ
09.2019 - 01.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained records related to sales, returns and inventory availability.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Achieved perfect attendance and on-time record.
Education
High School Diploma -
KIPP Newark Collegiate Academy (NCA)
Newark , NJ 08.2017 - 06.2021
BBA - Business And Managerial Economics
Johnson & Wales University - Charlotte
Charlotte, NC 08.2021 - Current
Skills
Document control
Schedule and calendar management
Verbal and written communication
Product and service knowledge
Business correspondence
Relationship building
Expert in all Microsoft software
Administrative support
58 WPM typing speed
Spreadsheet management
Bookkeeping
Timeline
BBA - Business And Managerial Economics
Johnson & Wales University - Charlotte
08.2021 - Current
Brand Representative / Cashier
Old Navy
10.2020 - 05.2021
Cashier
Shoprite / Village Supermarkets
07.2020 - 10.2020
Sales Associate
Justice / Ascena Retail
09.2019 - 01.2020
High School Diploma -
KIPP Newark Collegiate Academy (NCA)
08.2017 - 06.2021