Howard DAmico
Glen Spey
Summary
Skilled Phlebotomist and seasoned leader, demonstrated excellence in patient care and specimen handling at Crystal Run Healthcare. Elevated team performance and patient satisfaction through compassionate communication and efficient venipuncture technique. Expert in managing diverse teams, from healthcare to military, ensuring high-quality outcomes and operational efficiency. Proven ability in fostering positive environments and achieving significant improvements in productivity and safety.
Overview
30
30
years of professional experience
Work History
Phlebotomist
Crystal Run Healthcare
12.2019 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Shift Manager
Genpak
06.2017 - 11.2019
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Conducted root cause analysis investigations to identify areas for improvement in manufacturing processes, leading to increased efficiency and fewer defects.
- Set product standards, examining samples of raw products and processing tests, to monitor quality of finished products.
- Enhanced product quality by performing regular audits, enforcing strict adherence to industry standards, and implementing corrective actions when necessary.
- Managed a team of production staff, fostering a positive work environment and encouraging professional growth.
- Anticipated and addressed production problems, material shortages, equipment malfunctions, and unavoidable delays.
Manufacturing Production Night Manager
Marcal Paper Mills
03.2012 - 05.2017
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Boosted employee morale by fostering a positive work environment, recognizing exceptional performance, and addressing concerns in a timely manner.
Enlisted Soldier
US Army
08.1994 - 06.2007
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
Education
No Degree - Phlebotomy
Ace Healthcare Training Institute
Dover, NJ11-2019
Bachelor of Arts - Business Management
DeVry University
New York, NY06-2010
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Butterfly needle technique
- Pediatric phlebotomy
- Geriatric phlebotomy
- Time management
Timeline
Phlebotomist
Crystal Run Healthcare
12.2019 - Current
Shift Manager
Genpak
06.2017 - 11.2019
Manufacturing Production Night Manager
Marcal Paper Mills
03.2012 - 05.2017
Enlisted Soldier
US Army
08.1994 - 06.2007
No Degree - Phlebotomy
Ace Healthcare Training Institute
Bachelor of Arts - Business Management
DeVry University
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