Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Robert Chesser

TAMPA,FL

Summary

Driven and versatile professional with experience at 7-eleven, excelling in roles requiring exceptional money handling and customer relations skills. Demonstrated ability to improve customer satisfaction and reduce discrepancies, fostering a positive work environment and enhancing team motivation. Proven track record in retail operations and cost control, achieving high accuracy in task delegation and workload management. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Manager

7-eleven
07.2012 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Line Cook/Prep Cook

Carrol's Corner Market
08.2018 - 12.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.

Line Cook

Chubby's Subs & Pasta
06.2016 - 12.2016
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Taco Bell Employee

Yum! Brands Inc.
02.2010 - 07.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Education

Associate of Applied Science - Electronic Engineering

Hillsborough Community College
Tampa, FL
12.2024

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Task Delegation
  • Workload Management
  • Customer rapport
  • Retail Operations
  • Cost Control

Certification

Laser and Photonics Technician

Timeline

Line Cook/Prep Cook

Carrol's Corner Market
08.2018 - 12.2020

Line Cook

Chubby's Subs & Pasta
06.2016 - 12.2016

Assistant Manager

7-eleven
07.2012 - Current

Taco Bell Employee

Yum! Brands Inc.
02.2010 - 07.2012

Associate of Applied Science - Electronic Engineering

Hillsborough Community College

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Robert Chesser