Christopher Bonfiglio

• Assisted in training new team members on operational procedures and customer service standards.
• Streamlined inventory management process, reducing waste and improving stock accuracy.
• Supported daily operations by coordinating shifts and ensuring adequate staffing levels.
• Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
• Monitored food safety compliance, ensuring adherence to health regulations and quality standards.
• Analyzed performance metrics to identify areas for improvement and optimize workflow efficiency.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Served customers with efficiency and accuracy in deli counter operations.
• Maintained cleanliness and organization of deli equipment and workspace.
• Assisted in inventory management, ensuring stock levels were optimal
• Closed down deli and seafood department at night

Ensured they the cleanliness of the equipment

• Collaborated with team members to enhance customer service experience.

Drove patients to and from Dr. appointments.

Inspected vehichle before each shift began.

Assisted in helping patients in need of help.

• Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
• Developed and optimized menu items, enhancing customer satisfaction through innovative recipes.
• Trained new cooks on preparation techniques and kitchen equipment operation for efficiency.
• Coordinated inventory management, minimizing waste while ensuring adequate stock levels.
• Monitored food presentation and portion control, maintaining high visual standards in plating dishes.
• Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
• Supervised line cooks to monitor food safety and order accuracy.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.