Selena Williams
Grovetown,GA
Summary
Dedicated Mother with years of professional history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the individuals in need. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Paraprofessional position. Ready to help team achieve students goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Call Center Representative
Augusta ENT And Allergy
Augusta, GA
04.2019 - 08.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used coordination and planning skills to achieve results according to schedule.
- Handled cancellations and rescheduling efficiently and effectively to handle more call volumes.
Inventory Specialist
John Deere
Grovetown, GA
04.2018 - 04.2019
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Accurately and sufficiently counted over 2,000 products in a daily order.
Customer Service Representative
The Home Depot
Augusta, GA
01.2015 - 04.2018
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Handled more than $20,000 in transactions per day regardless of refund, special order or sales.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Associate of Science - Early Childhood Education
Georgia Military College
Augusta, GA01.2022
Skills
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Constructive Feedback
- Educational Settings
Certification
I am currently CPR/ AED and First- Aid Certified.
Exp. April of 2024.
Timeline
Call Center Representative
Augusta ENT And Allergy
04.2019 - 08.2019
Inventory Specialist
John Deere
04.2018 - 04.2019
Customer Service Representative
The Home Depot
01.2015 - 04.2018
Associate of Science - Early Childhood Education
Georgia Military College
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