Eric Cordero
Quality Assurance Specialist
Chula Vista,CA
Summary
Thorough Quality Assurance Specialist with a three-year background in medical devices. Excellent resource management and allocation skills. Strong background in analyzing data and product investigations, and serving as a liaison between the Quality Assurance department and National Competent Authorities. Familiar with handling multiple projects with tight deadlines. Strong communication, organizational, writing and collaborative skills.
Overview
5
5
years of professional experience
Work History
Quality Assurance Specialist II
Dexcom
San Diego, CA
10.2018 - Current
- Processing of Domestic and International sensor, transmitter, and miscellaneous complaints and submission of FDA reports
- Assisting with additional information requests (AIRs) from National Competent Authorities (NCA), serving as a liaison between Customer Advocacy and NCAs, creation of NCA user reports, and FDA MAUDE reporting
- Assisting with high priority projects, including auditing International teams, creation of an AIR view in Reliance, automating user reports in SharePoint increasing productivity by 30%, creating an AIR SOP, and mitigating departmental late FDA submissions.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
AVID Tutor
Sweetwater Union High School District
Chula Vista, CA
10.2016 - 06.2018
- Determined tutoring needs by assessing student performance against English, Math, and Science assignments and examination requirements
- Tutored 60 students per day
- Liaised between students and instructors to identify challenges and determine areas of academic focus
- Promoted development of critical thinking skills and effective study habits in addition to course content
- Guided students through skillset self-discovery to navigate career and college decision processes.
- Developed positive reinforcement techniques to provide feedback to students while building individual confidence levels.
Education
B.S - Biology
San Diego State University
San Diego, CA05.2018
Skills
- Specification Conformance
- Adaptability and Flexibility
- Problem Solving
- Quality SOPs Development
- Data Capture and Analysis
- Audit Assistance
- Quality Issue Identification
- Verbal and Written Communication
- Staff Training
- Microsoft Office
Timeline
Quality Assurance Specialist II
Dexcom
10.2018 - Current
AVID Tutor
Sweetwater Union High School District
10.2016 - 06.2018
B.S - Biology
San Diego State University