Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Mallow

Winston-Salem,NC

Summary

Detail-oriented team player with strong organizational skills. Prolific in working under pressure and adapting to new situations and challenges. Determined to accomplish all goals and tasks placed before me. Genuinely enjoy helping others and making work a positive environment.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Planet Fitness
07.2022 - 06.2023
  • Orient newly hired employees by providing company information and establishing position-related requirements.
  • Mentor team members to enhance professional development and accountability in workplace.
  • Develop loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Develop detailed plans based on broad guidance and direction.
  • Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions.

Supervisor

Planet Fitness
03.2022 - 07.2022
  • Ensuring that others are effectively performing job tasks at an efficient rate.
  • Facilitated coworkers and customer service to effectively provide support and assistance.
  • Responded to member questions and concerns in a timely and professional manner.
  • Sales in memberships through tours of facility and providing company offers.
  • Answered in-person telephone inquiries from customers.

Part-Time Front Desk Associate

Planet Fitness
10.2020 - 05.2021
  • Responded to member questions and concerns in a timely and professional manner.
  • Sales in memberships through tours of facility and providing company offers.
  • Answered in-person telephone inquiries from customers.
  • Collected payments and resolved billing issues.
  • Set appointments for potential clients interested in fitness classes and memberships offered.

Coach

Bladium Sports & Fitness Club
07.2017 - 04.2019
  • Communicated with young players to help them achieve a better understanding of the game of baseball.
  • Interacted with player’s parents in order to ensure satisfaction with the services Bladium provided.
  • Executed weekly clinical baseball sessions for youths ages 3-8 to provide proper training.
  • Showed strong ability to maintain student self esteem and confidence.
  • Worked as a team player with coaches to ensure a positive, fun atmosphere and learning experience.

Education

Encinal High School
Alameda, CA

Skills

  • Strategic Planning
  • Social Perceptiveness
  • Operations Management
  • Communication Skills
  • Customer Relations
  • Critical Thinking
  • Adaptability
  • Attention to Detail
  • Annual Budget Preparation

Timeline

Assistant Manager

Planet Fitness
07.2022 - 06.2023

Supervisor

Planet Fitness
03.2022 - 07.2022

Part-Time Front Desk Associate

Planet Fitness
10.2020 - 05.2021

Coach

Bladium Sports & Fitness Club
07.2017 - 04.2019

Encinal High School

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Kyle Mallow