Mckenna Addington
Grantsville,UT
Summary
Adept Pharmacy Technician with a proven track record at Birch Family Pharmacy, excelling in problem-solving and team collaboration. Demonstrated expertise in workflow optimization and prescription filling, enhancing service quality and efficiency. Skilled in managing confidential records, with a strong commitment to HIPAA compliance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Birch Family Pharmacy
08.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Certified Pharmacy Technion -
Pharmacy Technician University
Online 02-2024
High School Diploma -
Grantsville High School
Grantsville, UT05-2023
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Prescription Filling
- Supply Restocking
- HIPAA
- Pharmacy and customer records management
Scholarships
I was honored to receive a $10,000 scholarship from the Utah Cowgirl Collective, I served a year-long term with six other women we each completed over 300 service hours in our year term. I loved being involved with this organization and having this opportunity presented to me.
Timeline
Pharmacy Technician
Birch Family Pharmacy
08.2022 - Current
Certified Pharmacy Technion -
Pharmacy Technician University
High School Diploma -
Grantsville High School
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