Emily Nieto
Houston,TX
Summary
Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Checker
HEB Grocery Store
07.2020 - Current
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Handled cash transactions securely, adhering to strict cash handling procedures at all times.
- Developed solid rapport with regular customers, fostering trust through friendly interaction and reliable service.
- Supported loss prevention initiatives through vigilant monitoring of potential theft incidents during busy periods.
Task Associte
Ulta Beauty Inc.
03.2022 - 05.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Bachelor of Arts - Economics
University of Houston
Houston, TX05.2026
Associate of Arts - Liberal Arts And General Studies
Houston Community College
Houston, TX05.2022
Skills
- Customer Service
- Money Handling
- Deadline Management
- Product restocking
- Product displays
- Loss Prevention
- Organization and Multitasking
- Flexibility and Adaptability
- Customer Engagement
- Sales expertise
- Products knowledge
Languages
Spanish
Native or Bilingual
Timeline
Task Associte
Ulta Beauty Inc.
03.2022 - 05.2024
Checker
HEB Grocery Store
07.2020 - Current
Bachelor of Arts - Economics
University of Houston
Associate of Arts - Liberal Arts And General Studies
Houston Community College
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