Peyton Maggart
Las Vegas,NV
Summary
Dynamic leader with proven success in enhancing team performance and satisfaction. Skilled in group instruction and relationship building, I excel in creating a positive environment for those around me. I am often recognized for being flexible, easy going, and willing to help others succeed. I consistently drive productivity up and exceed quality standards.
Overview
3
3
years of professional experience
Work History
Shift Lead
Cj’s Italian Ice and Custard
Las Vegas, NV
08.2023 - Current
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for customers.
Manager in Training
Salad And Go
Las Vegas, NV
04.2023 - 08.2023
- Enhanced team performance by implementing effective training strategies and management techniques.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
Trainer
Chick-fil-A
Las Vegas, NV
03.2022 - 05.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Team Member
Panda Express
Las Vegas, NV
05.2021 - 12.2021
- Developed strong cooperative relationships with coworkers and managers.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Increased sales through effective product placements and persuasive communication skills.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Education
Associate Of Science - Radiologic Technology
College of Southern Nevada
Las Vegas, NVSkills
- CPR Certified
- Group and individual instruction
- Autism Spectrum Knowledge
- Instructional Strategies
- Collaboration and Teamwork
- De-Escalation Techniques
- Relationship Building
- Life Skills Instruction
- Adaptability and Flexibility
- Positive Attitude
- Work Planning and Prioritization
- Professional and Courteous
Hobbies
- Played baseball since I was 4 years old.
- Was on Shadow Ridge High Schools Varsity team from 2018-2021, winning a state championship in 2019.
- I love long bike rides with music.
- Play tennis whenever I have free time.
- I make music on my computer from time to time.
Timeline
Shift Lead
Cj’s Italian Ice and Custard
08.2023 - Current
Manager in Training
Salad And Go
04.2023 - 08.2023
Trainer
Chick-fil-A
03.2022 - 05.2023
Team Member
Panda Express
05.2021 - 12.2021
Associate Of Science - Radiologic Technology
College of Southern Nevada