Natalie Reczek
St. Louis,Missouri
Summary
Human Resources professional with experience in employee relations, recruitment, and compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in talent acquisition, conflict resolution, and policy implementation. Known for reliability and effective communication.
Overview
13
13
years of professional experience
Work History
Medical Secretary
St. Luke’s Hospital
St. Louis
05.2024 - Current
- Set up evaluations for PT/ST/OT patients and verify doctor orders for therapy
- Communicate with other disciplines to obtain doctor orders as needed
- Collaborate with therapists to ensure correct number of visits are scheduled and that the patient sees the appropriate therapists for follow ups
- Discharge patients from the system once they are completed with therapy
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Supported office staff and operational requirements with administrative tasks.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Enhanced office productivity by handling high volume of callers per day.
Occupational Therapist
St. Luke's Hospital
01.2023 - 05.2024
- Evaluate patients within the acute care setting and determine appropriateness of Occupational Therapy services
- Manage patient care including updating care plans, 10th visits, and performing treatment sessions as needed
- Collaborate with COTA, PT, PTA, and rehab techs to ensure patients are receiving client centered care
- Create discharge plans from time of initial evaluation through entire patient stay and reassess as appropriate
- Collaborate with nursing, physicians, and CNAs to ensure safe transfers, patient care and provide updates on patient progress with therapy
- Perform education on ADLs, adaptive equipment and some IADLs
- Provide professional and timely documentation for patients
Occupational Therapist
Five Star Senior Living
11.2022 - 01.2023
- Collaborates with nursing, physicians, PT and SLP to evaluate, treat and discharge plan for residents with various diagnoses requiring Independent living or assisted living services
- Provides education on ADLs, IADLs, adaptive equipment for caregivers and patients
- Assists with home health visits as needed
- Provides professional documentation for patients
Healthcare Recruiter
CareerStaff Unlimited
09.2021 - 09.2022
- Develop and execute a recruiting strategy to target and place employees on assignments
- Manage the hiring process through sourcing and interviewing candidates, offering and negotiating positions, credentialling and onboarding new hires
- Coordinate with various departments during contract negotiation
- Act as a benefit designee for the branch, responding to benefit questions from field staff
- Maintain accurate and timely updating of client job orders in the database
- Support employees on assignments and offer problem-solving strategies when necessary
- Reduced time-to-fill rates by proactively building a pipeline of qualified candidates for critical healthcare roles.
- Managed multiple requisitions simultaneously while maintaining focus on quality placements within designated timelines.
- Maintained comprehensive knowledge of industry trends, market conditions, and competitor activities to maximize recruitment success.
Patient Care Coordinator
Griswold Home Care
04.2021 - 09.2021
- Coordinate shifts for caregivers aligning with client requirements, skillsets and geographic location.
- Interacted with caregivers and clients/families regarding scheduling, billing, and additional needs.
- Formulated and revised SOPs, ensuring comprehensive guidelines for all employees.
- Initiated training programs for caregivers in transfers, ADLs, and IADLs.
Occupational Therapist
Houston OT/PT PLLC
01.2021 - 07.2021
- Collaborate with PT, COTAs, nursing, to evaluate, treat, and discharge plan for patients in home health setting
- Educate and train family members, caregivers and patients on safety within the home including modifications, transfer training and fall prevention
- Provides professional documentation for all patients
Occupational Therapist
Encore Rehab (Baywind Skilled Nursing and Rehab)
League City, TX
10.2019 - 01.2021
- Collaborates with nursing, physicians, PT and SLP to evaluate, treat and discharge plan for admitted patients with various diagnoses requiring skilled nursing or long term care
- Provides education on ADLs, IADLs, adaptive equipment for caregivers and patients
- Provides professional documentation for patients
Rehabilitation Technician
SSM Saint Louis University Hospital
Saint Louis, MO
06.2016 - 08.2019
- Assist with occupational therapy, physical therapy and speech therapy for needed treatment sessions
- Initiates exercises with BMT patients as part of the restorative therapy team
- Provides professional documentation for restorative therapy patients
Associate
Panera Bread
St. Louis, MO
06.2012 - 01.2019
- Cross train on multiple areas of the store including Drive Thru, Dining room, cashier, back of house and line
- Complete orders with exceptional customer care and ensure accuracy
- Received several Panera Hug Pins for excellent customer services
- On store opening crew for St
- Louis University Panera location
Education
Masters - Healthcare Administration
Louisiana State University-Shreveport
Masters - Occupational Therapy
Saint Louis University
Saint Louis, MO07.2019
Bachelor of Science - Occupational Science
Saint Louis University
Saint Louis, MO05.2018
Skills
- Medical terminology
- Clinical support
- Customer service
- Patient scheduling
- Employee onboarding
- Benefits administration
- HR policies implementation
- Records management
- Employee file management
- Recruitment
- Talent acquisition
- Onboarding processes
- Recruitment strategies
- Background checks
- Team collaboration
- Career development
- Training and mentoring
Community Service Experience
- Memorial Hospital Junior Auxiliary, Belleville, IL, 06/01/11, 12/01/16, Performed 100+ hours of volunteering in patient transport, including 60+ in occupational therapy settings.
- Interprofessional Education Community Practicum, Hylton Point Apartments, Spring 2018, Collaborated with multiple health care disciplines in order to bring health and wellness to a local housing program in St. Louis., Developed a plan for participation and engagement throughout the independent living community.
Professional Associations
- American Occupational Therapy Association, Fall 2017, Present
- World Federation of Occupational Therapists, 11/01/19, Present
- National Board of Certification in Occupational Therapy, 08/01/19, Present
Credentials
MOT, OTR/L
Leadership Experience
- Kappa Alpha Theta, Saint Louis, MO, Fall 2014, Spring 2018, Health and Wellness Chair, Promoted health and wellness throughout the chapter by hosting gym hours, educational speakers and providing support for members.
- Saint Louis University Panhellenic, Saint Louis, MO, Fall 2016, 2017, Recruitment Counselor, Guided potential new members through the process of formal recruitment. Offered advice, support and demonstrated leadership skills.
- St. Louis University Dance Marathon, 04/01/15, 11/01/15, FTKrew
- St. Louis University Dance Marathon, Fall 2016, 2018, Team Captain
Timeline
Medical Secretary
St. Luke’s Hospital
05.2024 - Current
Occupational Therapist
St. Luke's Hospital
01.2023 - 05.2024
Occupational Therapist
Five Star Senior Living
11.2022 - 01.2023
Healthcare Recruiter
CareerStaff Unlimited
09.2021 - 09.2022
Patient Care Coordinator
Griswold Home Care
04.2021 - 09.2021
Occupational Therapist
Houston OT/PT PLLC
01.2021 - 07.2021
Occupational Therapist
Encore Rehab (Baywind Skilled Nursing and Rehab)
10.2019 - 01.2021
Rehabilitation Technician
SSM Saint Louis University Hospital
06.2016 - 08.2019
Associate
Panera Bread
06.2012 - 01.2019
Masters - Occupational Therapy
Saint Louis University
Bachelor of Science - Occupational Science
Saint Louis University
Masters - Healthcare Administration
Louisiana State University-Shreveport