Summary
Overview
Work History
Education
Skills
Timeline
Teacher

Jonnelle Winters

Kansas City,MO

Summary

Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

Overview

15
15
years of professional experience

Work History

Lead Teacher

Each One Teach One
Kansas City, MO
08.2021 - 04.2022
  • Planned and implemented different 10 daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.

Security Officer

Isle Of Capri Casino
Kansas City, Missouri
08.2021 - 11.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified 300+ photo identification prior to granting facility access.
  • Checked identifications of 300+ persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.

Customer Service Representative

Halls Department Store
Kansas City, Missouri
10.2006 - 03.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered 100+ customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

GED -

Emily Griffith Technical College
Denver, CO
10.2005

Skills

  • Lesson Development
  • Learning Assessments
  • Educational Enrichment
  • Educational Opportunities
  • Student Records Management

Timeline

Lead Teacher

Each One Teach One
08.2021 - 04.2022

Security Officer

Isle Of Capri Casino
08.2021 - 11.2021

Customer Service Representative

Halls Department Store
10.2006 - 03.2021

GED -

Emily Griffith Technical College
Jonnelle Winters