Summary
Overview
Work History
Education
Skills
Certification
Georgia Tech Data Science and Analytics Bootcamp
Timeline
GeneralManager

Brittani Terry

Front Office Specialist
Acworth,GA

Summary

Compassionate Front Office Specialist driven to keep office operations moving smoothly and efficiency to maximize team productivity and patient satisfaction. Highly organized and accurate with a detail-oriented nature. Desiring new role as a Data Analyst.

Overview

1
1
Certification
1
1
year of post-secondary education
6
6
years of professional experience

Work History

Front Office Specialist

Wellstar
Acworth, GA
03.2020 - Current
  • Established more prompt patient check-in processes, including verifying insurance and submitting forms to nursing team.
  • Ran form copies, faxed information and made phone calls to patients, other providers and insurance companies.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Managed over 200 patients per day.

Front Office Coordinator

North Atlanta Primary Care
Marietta, GA
06.2019 - 03.2020
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Assessed calls and inquiries to prioritize services based on medical emergencies.
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
  • Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
  • Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information.
  • Managed 200 plus patients per day

Lead Teacher

Primrose School
Kennesaw, GA
08.2015 - 06.2019
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
  • Worked one-on-one with students and student teachers to increase overall classroom success

Education

Master of Science - Health Informatics

Mercer University
Macon, GA
01.2021 - Current

Skills

    Problem-solving skills

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Certification

Georgia Tech Data Science and Analytics Bootcamp

Georgia Tech Data Science and Analytics Bootcamp

The Georgia Tech Data Science and Analytics Boot Camp focuses on the practical and technical skills needed to analyze and solve complex data analytics and visualization problems. I will master the fundamentals of statistics, Python programming, databases, front end web visualization, and business intelligence software. I will also gain experience with a host of technologies such as Excel, Python, JavaScript, SQL Databases, and Tableau to name a few. I will complete this boot camp November 2021.

Timeline

Georgia Tech Data Science and Analytics Bootcamp

11-2021

Master of Science - Health Informatics

Mercer University
01.2021 - Current

Front Office Specialist

Wellstar
03.2020 - Current

Front Office Coordinator

North Atlanta Primary Care
06.2019 - 03.2020

Lead Teacher

Primrose School
08.2015 - 06.2019

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Brittani TerryFront Office Specialist