LORI A Grabowski
Houghton Lake,MI
Summary
Dynamic Pharmacy Technician with extensive experience at Bloomfield Pharmacy, excelling in medication dispensing and inventory management. Proven ability to enhance customer satisfaction through effective patient education and support. Skilled in compounding medications and resolving issues, ensuring compliance with regulations while maintaining a professional demeanor.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Bloomfield Pharmacy North
Pontiac, MI
04.2009 - 04.2012
- Organized work areas so that everything was easily accessible when needed.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Restocked shelves with new supplies of medications as needed.
- Managed filing of prescriptions, both electronically and manually.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Verified accuracy of medication labels before they were dispensed to customers.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Performed regular medication audits to ensure compliance with regulatory standards.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Maintained proper storage and security conditions for drugs.
- Prepared and processed medical insurance claim forms and records.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Answered telephones to respond to questions or requests.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
Pharmacy Technician
Bloomfield Pharmacy/ Ed Pascua
Bloomfield Hills, MI
03.2009 - 04.2012
- Organized work areas so that everything was easily accessible when needed.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Answered telephones to respond to questions or requests.
- Mixed pharmaceutical preparations according to written prescriptions.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Operated cash registers to accept payments from customers.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Prepared prescription transfers to other pharmacies.
Education
Ph.D. - Pharmaceutical Medicine
Wayne State University
Detroit, MI01-1994
Culinary Arts Degree - Culinary
Oakland Community College.
Orchard Lake 01-1992
Associate of Science - Hotel, Motel, And Restaurant Management
Oakland Community College
Auburn Hills, MI01-1991
Skills
- Medication dispensing and verification
- Inventory management
- Customer service and support
- Patient education and counseling
- Compounding medications
- Supply restocking
- Medication labels
- Drug classification
- Resolving customer issues
Accomplishments
deans List at Wayne State University
Languages
English
Professional
Timeline
Pharmacy Technician
Bloomfield Pharmacy North
04.2009 - 04.2012
Pharmacy Technician
Bloomfield Pharmacy/ Ed Pascua
03.2009 - 04.2012
Ph.D. - Pharmaceutical Medicine
Wayne State University
Culinary Arts Degree - Culinary
Oakland Community College.
Associate of Science - Hotel, Motel, And Restaurant Management
Oakland Community College
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