Summary
Overview
Work History
Education
Skills
Projects And Awards
Languages
Certification
Timeline
Generic

Colin Burnette

Summary

Knowledgeable Financial Aid Administrator with over 11 years of experice who is familiar with different programs and related regulatory limitations. Highly organized and proactive with a strong work ethic and understanding of documentation requirements and processes. Looking for a leadership role in a fast-paced, diverse environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Financial Aid Administrator

University of Virginia
Charlottesville, VA
02.2019 - Current
  • Developed strategies and procedures that optimized resources in alliance with current trends in higher education available for awarding financial aid packages.
  • Generated reports using PeopleSoft to track files and ensure compliance with federal, state, and institutional policies. These reports allowed efficient completion of the Census report each semester, submission of V4/V5 Identity Verification Results, and tracking budgets and enrollment terms.
  • Conducted training sessions for staff members on new or revised policies and procedures concerning financial aid administration.
  • Attended professional development seminars and conferences held by NASFAA and VASFAA related to current trends in student finance or higher education administration.
  • Analyzed student records to ensure accuracy of data reported on the FAFSA and CSS Profile in accordance with all laws and regulations. This included completing verification, resolving mismatches, and resolving all c-flag issues.

Senior Operations Specialist

Virginia Commonwealth University
Richmond, VA
01.2017 - 02.2019
  • Supervised a team of three employees to quickly and effectively verify ISIRs while maintaining compliance with federal, state, and institutional regulations.
  • Developed a training curriculum for new VCU hires in order to quickly integrate them into our team. By utilizing this curriculum, new hires were integrated successfully within 90 days of starting.
  • Provided on-going support and resources to team members in order to promote a "can-do" environment.
  • The implementation of these policies decreased our turnaround time and increased the number of one-contact resolutions for students. - Oversaw the successful participation in a $400,000 APLU Completion Grant study
  • This process involved collecting data, awarding the grant, serving as the liaison for VCU to the APLU, tracking and reporting results.

Application Review Specialist

Virginia Commonwealth University
Richmond, VA
06.2014 - 01.2017
  • Designed policies and procedures to ensure FAFSA verification was completed in a timely manner. Turnaround time went from eight weeks to twenty-four hours during peak season
  • Reviewed student records and awarded over $1 million in federal, state, and institutional aid manually. In doing so, a record number of VCU students received some sort of need-based aid.
  • Applied knowledge of Microsoft Excel to manage Banner's Suspense file. I was able to bring the number files needing review from 21,000 to under 100.
  • Collected data for a Department of Strategic Enrollment Management study on second year student retention.

Financial Aid Counselor

Liberty University
Lynchburg, VA
04.2013 - 04.2014
  • Delivered solution-driven customer service to ensure the student had the best possible experience at Liberty University

Education

Bachelor of Arts -

University of Virginia
Charlottesville, VA
05.2011

Skills

  • PeopleSoft
  • Microsoft Office Suite (Word/Excel/Powerpoint)
  • ImageNow/Perceptive Content
  • Microsoft Sharepoint
  • Banner
  • Salesforce
  • Zoom
  • Microsoft Teams

Projects And Awards

  • APLU Completion Grant Project, With the assistance of VCU's Director of Financial Aid, I implemented and managed a research project designed to target the most financially at-risk students and help them complete their undergraduate degrees. I attended conferences in Atlanta, GA and Washington D.C. to collaborate with peer institutions on successful strategies to target these students
  • charter member of UVA Enrollment's Diversity and Inclusive Excellence Working Group, Established to make UVA a more diverse, inclusive, and equitable space for its faculty, and students

Languages

Spanish

Certification

  • UVA Finance Lean Certification Course

Timeline

Financial Aid Administrator

University of Virginia
02.2019 - Current

Senior Operations Specialist

Virginia Commonwealth University
01.2017 - 02.2019

Application Review Specialist

Virginia Commonwealth University
06.2014 - 01.2017

Financial Aid Counselor

Liberty University
04.2013 - 04.2014

Bachelor of Arts -

University of Virginia

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Colin Burnette