To join a team that inspires growth as an individual and advance as a collector while collaboratively using the skills I have acquired over many years of service.
Overview
20
years of professional experience
Work History
Flagship Credit Acceptance
Auto Finance Collection Representative
03.2012 - Current
Job overview
Advise customers of necessary actions and strategies for debt repayment from early stage accounts (0-30 days) u to late stage accounts (90-120 days)
Locate customers with the assistance of skip tracing tools (accurint, Equifax, TLO)
Worked with customer to bring account current with payment arrangements, also offering 30-60 day extensions
Sent out letters of notice for Voluntary Surrender as well Pre Repo Notice
Passed all FDCPA exams annually.
SRA Associates
Collections Representative
12.2009 - 03.2012
Job overview
Collected Toyota, Honda, ford, PNC 2nd mortgage
Worked on getting short sales w/ client and debtor
Locate customers with the assistance of skip tracing tools
Worked on a dacs system
Passed all FDCPA exams annually.
University Of Penn Health System
Apheresis Lab Unit Clerk
12.2004 - 06.2009
Job overview
Front Desk support
Check in and out of patients
Schedule new patient and returning patient visits in IDX
Located and called for in house patients
Entered daily billing in Cerner Systems
Pulled weekly charts
Verified insurance via HDX and Navinet
Contacted insurance companies for new Pre-certs.
Presbyterian Medical Center
Operating Room Unit Clerk
Job overview
Handle all clerical duties
Calculate and enter daily charges into Sunrise system
Answer and forward calls to proper locations
Download the following days cases into Navicare and HSM
In charge of On-Call list for the OR, PACU, and SPU.
Presbyterian Medical Center
Medical Records Clerk
Job overview
Retrieve charts from various areas in the hospital