Kayla Luu
El Cajon,CA
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Team Member
Target
01.2021 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Fulfillment Expert
Target
06.2020 - 12.2020
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Selected and filled orders from stock to fulfill customer requirements.
- Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
Sales Associate
DSW
08.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor of Arts - Cognitive Science
University of California - San Diego
La Jolla, CA09.2023
Skills
- Skilled Collaborator
- Customer Service Skills
- Attention to Detail
- Adaptability
Languages
Vietnamese
Native or Bilingual
Timeline
Team Member
Target
01.2021 - Current
Fulfillment Expert
Target
06.2020 - 12.2020
Sales Associate
DSW
08.2019 - 11.2019
Bachelor of Arts - Cognitive Science
University of California - San Diego
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