Irlizan Mingura
El Paso,TX
Summary
Dedicated college student with a strong academic record and proven customer service experience in retail. Skilled in time management, collaboration, and problem-solving, with a focus on clear communication and adaptability. Known for supporting team success, organizing community outreach, and consistently meeting goals in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
99 Cents Only
01.2023 - 03.2024
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Demonstrated adaptability when assigned multiple tasks such as cashiering duties or assisting in other store departments as needed.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Veterinary Office Receptionist Volunteer
Veterinary SuperCann
08.2021 - 01.2022
- Helped with office tasks, taking messages, and answering phone inquiries.
- Volunteered to help make measurable differences for program recipients.
- Supported staff with clerical work and other office tasks., Provided a clean and sanitized facility for animal patients.
- Provided immediate responses to questions from other volunteers.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
- Contributed to a welcoming office environment through consistent upkeep of reception area cleanliness and organization.
Education
Associate Degree - Social Work
Las Cruces, NM12-2026
High School Diploma - undefined
Harmony Science Academy
El Paso, TX05.2022
Skills
- Problem Solving
- Time Management
- Ability to Work Under Pressure
- Adaptability
- Fast Learner
- Critical Thinking Skills
- Effective Time Management
- Attention to Detail
- Appointment Scheduling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Associate
99 Cents Only
01.2023 - 03.2024
Veterinary Office Receptionist Volunteer
Veterinary SuperCann
08.2021 - 01.2022
High School Diploma - undefined
Harmony Science Academy
Associate Degree - Social Work
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