NIKKY REED
Garwood
Summary
Dynamic food and beverage professional with a proven track record in managing large teams and enhancing operational efficiency. Committed to developing personnel and achieving key performance indicators while fostering a collaborative and customer-focused environment.
Overview
5
5
years of professional experience
Work History
EXECUTIVE TEAM LEAD GM, FOOD & BEVERAGE
TARGET
04.2025 - 12.2025
- Led team of 80+ members to deliver guest experiences aligned with company standards.
- Managed processes, inventory, and personnel to achieve or exceed weekly, quarterly, and annual targets.
- Delivering set workloads to ensure current planograms are presented with strong merchandising and availability driving guest satisfaction and sales growth.
- Trained and mentored new team members on service and operational procedures.
- Collaborated with department heads to streamline workflows, enhancing overall productivity.
- Analyzed sales data to identify trends and adjust staffing needs accordingly.
STORE MANAGER
LIDL U.S
04.2021 - 04.2025
- Managed performance and well-being of store and team members, ranging from 15 to 35 employees, aligned with store volume.
- Ensuring and providing excellent customer service throughout the store and being the lead point of contact for all customer needs.
- Monitoring and driving continuous improvement of store Key Performance Indicators (KPIs).
- Recruited, trained, and developed team members to enhance skills.
- Ensured safe, positive, and productive work environment for store employees in compliance with company and legal policies.
- Supported operational tasks including cash management, stock handling, cleaning, and other essential functions.
Education
Btec diploma -
EAST DEVON COLLEGE
Skills
- Operational management
- Sales analysis
- KPI monitoring
- Collaboration skills
- Customer focus
- Inventory control
- Personnel development
- Team leadership
Timeline
EXECUTIVE TEAM LEAD GM, FOOD & BEVERAGE
TARGET
04.2025 - 12.2025
STORE MANAGER
LIDL U.S
04.2021 - 04.2025
Btec diploma -
EAST DEVON COLLEGE