Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative

Wendy Sherman

Yadkinville,NC

Summary

I have worked with many men and women in my life.

When I was younger I did more manual labor than a desk job. I enjoy outdoors but enjoy working at home,

Overview

1
1
year of professional experience

Work History

Customer Service Representative

All Time Favorites
Yadkinville, , NC
05.2021 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.

Education

High School Diploma -

Independence High School
WV
06.1990

Skills

  • Calm and Professional Under Pressure
  • POS Systems and Ordering Platforms
  • Building Customer Trust and Loyalty
  • Data Entry and Maintenance
  • Upselling Products and Services
  • Customer Account Management
  • Issue and Complaint Resolution
  • Verbal and Written Communication
  • Upbeat and Positive Personality
  • Responding to Difficult Customers
  • Understanding Customer Needs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

All Time Favorites
05.2021 - Current

High School Diploma -

Independence High School

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Wendy Sherman