Sarah Dzierba
Cincinnati,OH
Summary
Motivated Flight Support Specialist, Lead effective at managing information, trip concerns, and team member support needs with speed and efficiency. Self-directed and knowledgeable with excellent building and critical thinking skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Flight Support Specialist, Lead
Executive Jet Management
2023.12 - Current
- Assist team members with daily workload and decision making related to operational considerations. Communicate and coordinate requests and proactively seek to resolve potential operational issues.
- Supervise the team in their management of weather, airspace constraints, and operational alerts.
- Training, coaching & mentoring team members to on standard processes and best practices.
- Facilitate appropriate escalation of issues to department Managers.
International Flight Support Specialist, Senior
Executive Jet Management
2022.12 - 2023.12
- Accomplished feasibility analysis, coordination of trip changes, and crew briefings.
- Oversaw ISP planning and coordination of international flights.
- Monitored world events and weather impacts on trips.
- Completed daily trips checks to ensure handling, slots, charter permits, fuel, parking, ground transportation, and customs were arranged.
Domestic Flight Support Specialist
Executive Jet Management
2022.05 - 2022.12
- Monitored Slots, TFR, ATC, Weather and NOTAMs advising when trips were affected.
- Coordinated with Charter, Owner Services, and Crews as needed.
- Briefed all crew members on upcoming flights.
- Managed special events such as the Formula 1 Race and the Super Bowl.
Barista
Starbucks
2020.11 - 2022.05
- Prepared and served drinks.
- Maintained accuracy when operating a cash register.
- Developed relationships with customers to improve long-term sales.
Education
Bachelor of Science - Aviation Management
Purdue University
05.2022
Skills
- Problem Solving
- Teamwork
- Time Management
- Leadership
- Flexible
- Adaptability
Certification
FAA Dispatcher Certificate
Timeline
Flight Support Specialist, Lead
Executive Jet Management
2023.12 - Current
International Flight Support Specialist, Senior
Executive Jet Management
2022.12 - 2023.12
Domestic Flight Support Specialist
Executive Jet Management
2022.05 - 2022.12
Barista
Starbucks
2020.11 - 2022.05
Bachelor of Science - Aviation Management
Purdue University
FAA Dispatcher Certificate
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