Joyce Hubbard
GARDENDALE,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Women's Health Specialists
Birmingham, AL
11.2020 - Current
- Triage patients
- Return over 50 phone calls daily in timely manner
- Assure that patient flow is on track to doctors schedule
- Call in prescription as needed or requested by physician
- Keep track of supplies that are low and ordered as necessary.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared and administered medications to alleviate patient symptoms.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected pertinent data and calculations to aid physician in interpreting results.
Lead Medical Assistant
Art Fertility Program of Alabama
Homewood, AL
01.2013 - 03.2020
- Managed 2 CMAs daily
- Made sure clinic is running smoothly and efficiently on daily basics
- Assisted two or more physicians in clinic daily and helped NP and Lab as needed
- Check for accuracy on doctor's schedule, add or transfer patients as needed
- Meet and greet new and returning patients, escorted them to physician office or exam rooms as needed
- Updated medical history on new or returning patients, as well as weight, vital signs
- Clean rooms and restock rooms as needed
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
Accounts Payable Clerk
Brookwood Medical Center
Homewood, AL
01.2000 - 05.2008
- Investigated daily variances and corrected errors to resolve discrepancies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors and resolved disputes.
- Reported financial data and updated financial records in ledgers and journals.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Prepared and distributed employee reimbursement checks.
- Matched purchase orders with invoices and recorded necessary information.
- Prepared vendor invoices and processed incoming payments
- Reviewed account documentation for over 65 accounts, rectified issues and contacted vendors about account changes
Education
Bachelor's Degree - Business Administration
Strayer University
Washington, DC12.2021
Associate Degree of Science - Medical Assistant
Herzing University
Dearborn, MISkills
- Procedure Assistance
- Decision Making
- Medication Administration
- Patient Relations
- Clinical and Operational Judgement
- Coordinating Drug Refills
- Critical Thinking
- Problem Anticipation and Resolution
- Clear Communication
- Updating Medical Records
- Venipuncture Expertise
- Payment Processing
- Microsoft Office
- Data Entry
- Electronic Charting
Certification
EMR (5 years)
Microsoft (8 years)
Data Entry (10+ years)
Phlebotomy (10+ years)
CMA
Vital Signs (10+ years)
Receptionist
Patient Care (10+ years)
CPR (8 years)
EKG (2 years)
Microsoft Word (10+ years)
CPR Certified (, July 2020 to July 2022
Certification #W2K6L2C3
CPR Certification
Certified Medical Assistant
Additional Information
- Authorized to work in the US for any employer
Timeline
Certified Clinical Medical Assistant
Women's Health Specialists
11.2020 - Current
Lead Medical Assistant
Art Fertility Program of Alabama
01.2013 - 03.2020
Accounts Payable Clerk
Brookwood Medical Center
01.2000 - 05.2008
Bachelor's Degree - Business Administration
Strayer University
Associate Degree of Science - Medical Assistant
Herzing University