Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Abigail Dorman

Greenville,SC

Summary

Experienced Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

9
9
years of professional experience

Work History

Account Manager

Scansource
Greenville, SC
08.2015 - Current
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Managed $10M+ in sales per quarter with an account base of 80 customers.
  • Oversaw new business development and customer servicing.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Contributed to annual revenue goals by selling new services and developing new accounts.

Inside Sales Representative

Raycom Media
Columbia, SC
05.2013 - 05.2014
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Managed friendly and professional customer interactions.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Prospected continuously for new potential customers and maintained robust conversion rate.

Beauty Consultant

Ulta Beauty
Greenville, SC
08.2009 - 08.2010
  • Identified client needs and recommended products based on preferences and requirements.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Processed payments, entering sales in register for prompt customer service.
  • Met sales goals, supporting organizational health through consistent and reliable service.

Education

Bachelor of Arts - Psychology

University of South Carolina - Columbia
Columbia, SC
05.2014

Skills

  • Lead Generation
  • Acquisition and Retention Strategies
  • Strategic Account Planning
  • Revenue Growth
  • Customer Service
  • Microsoft Office
  • Business Development
  • Teamwork and Collaboration
  • Time Management
  • Qualifying Leads
  • Order Management
  • Inside and Outside Sales
  • Territory Volume

Timeline

Account Manager

Scansource
08.2015 - Current

Inside Sales Representative

Raycom Media
05.2013 - 05.2014

Beauty Consultant

Ulta Beauty
08.2009 - 08.2010

Bachelor of Arts - Psychology

University of South Carolina - Columbia

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Abigail Dorman