Darcy Snow
Sturbridge,MA
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.
Overview
5
5
years of professional experience
Work History
Police Fire and 911 Dispatcher
Warren Police Department
2004.07 - 2007.12
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Read system maps and caller information, and documented details in system.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Police Fire and 911 Dispatcher
Rutland Police Department
2004.09 - 2006.09
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Read system maps and caller information, and documented details in system.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Carried out day-day-day duties accurately and efficiently.
Education
Business Administration And Management
Springfield Technical Community College
Springfield, MASkills
- Emergency Call Routing
- Information Documentation
- Ems Dispatch
- Data Entry
- Crisis Management
- Prioritizing Effectively
- Map Reading Skills
- Basic Life Support Knowledge
- Computer-Based Dispatch Systems
- Dispatch First Responders
- Information Intake
Additional Information
Disabled Army Veteran
Army active duty
Dec 1996- Dec 1998
MA Army National Guard
Oct 1992- Dec 1996
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Police Fire and 911 Dispatcher
Rutland Police Department
2004.09 - 2006.09
Police Fire and 911 Dispatcher
Warren Police Department
2004.07 - 2007.12
Business Administration And Management
Springfield Technical Community College
Similar Profiles
John FabianoJohn Fabiano
Police Officer at Warren Police DepartmentPolice Officer at Warren Police Department
Brian PriceBrian Price
Police Sergeant, Patrol at Warren Police DepartmentPolice Sergeant, Patrol at Warren Police Department
Frank TempestaFrank Tempesta
Detective at City Of Warren Police DepartmentDetective at City Of Warren Police Department