Kahlila Torres
Coconut Creek,Florida
Summary
Seeking a long-term, part-time position that aligns with my university schedule. Eager to contribute my skills and dedication to a dynamic work environment while continuing to pursue my academic goals. Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Kostas Greek Eatery
Coconut Creek, Florida
08.2023 - 03.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Truli Italian
Coconut Creek, Florida
02.2022 - 08.2023
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL06-2022
Some College (No Degree) - Film Studies
Florida Atlantic University
Boca Raton, FLSkills
- Food Running
- Table Bussing
- Food inspection
- Food Delivery
- Guest Engagement
- Beverage Preparation
- Effective customer upselling
- Menu presentation
- Check payment processing
- Performance Improvement
- Order Accuracy
- Exceptional customer service
- Cash Handling
- POS operation
- Strong Work Ethic
- Point of Sale (POS) system operations
- Food safety understanding
Timeline
Server
Kostas Greek Eatery
08.2023 - 03.2024
Server
Truli Italian
02.2022 - 08.2023
High School Diploma -
Deerfield Beach High School
Some College (No Degree) - Film Studies
Florida Atlantic University
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