Amir Molina -Pomales
Cleveland, Tx 77327-3484
Summary
Results-driven Case Manager with 5+ years of experience in providing comprehensive support and advocacy for individuals in need. Skilled in assessing client needs, developing individualized care plans, and coordinating services to ensure successful outcomes. Proven track record of building strong relationships with clients, collaborating with interdisciplinary teams, and effectively navigating complex social service systems. Adept at problem-solving, crisis intervention, and promoting client self-sufficiency. Strong communication and organizational skills with a passion for making a positive impact on the lives of those facing challenges.
Overview
8
8
years of professional experience
Work History
Case Manager
BCFS
01.2018 - 11.2018
- Coordinated referrals, service planning, and documentation of services for assigned caseload.
- Acted as a liaison with legal providers and immigration court.
- Accepted crisis calls and provided support to families in crisis.
- Documented progress towards risk reduction and positive case outcomes.
- Build long-term relationships with families, provide social services for 25+ cases, and coordinate with nonprofit agencies to ensure child welfare
- Create documentation on child neglect, domestic violence, abuse allegations, and living conditions and serve as an advocate during child custody proceedings
- Identify resources and create support structures for families to obtain counseling services, including rehabilitation for substance abuse issues
Bilingual Case Manager
BCFS
02.2016 - 05.2017
- Coordinated all referrals, service planning, and client documentation for assigned caseload.
- Provided crisis intervention support to families over the phone.
- Liaised with legal providers, community service providers, and immigration court.
- Maintained full caseload with ongoing individual service plans.
- Conducted crisis interventions and resolved conflicts during critical situations, which included delivering continuous support to foster parents and youths
- Fluent in English and Spanish, able to effectively communicate with a diverse client population
- Skilled in developing individualized case plans and providing appropriate resources and referrals
Case Manager Reservist
BCFS
07.2015 - 01.2016
- Completed needs assessments, developed case plans, and made referrals for additional services.
- Interviewed children to ascertain needs and assisted in determining appropriate placement.
- Create documentation on child neglect, domestic violence, abuse allegations, and living conditions and serve as an advocate during child custody proceedings
- Identify resources and create support structures for families to obtain counseling services, including rehabilitation for substance abuse issues
- Collaborated with community resources to provide referrals and support services to clients in need
Test Scorer
Pearson
04.2011 - 06.2015
- Utilized online databases to access and evaluate student test responses under tight deadlines.
- Accurately scored standardized tests following strict guidelines and rubrics
- Demonstrated strong attention to detail and ability to maintain focus during long scoring sessions
- Collaborated effectively with team members to ensure uniformity and reliability in scoring
Direct Care
Favorites Helthcare Staffing
05.2014 - 07.2014
- Supervised children, maintained positive relationships, and implemented social and recreational activities.
- Utilized positive child management techniques and taught constructive behavior and life skills.
- Collaborated with a multidisciplinary team to create a nurturing and comfortable environment for clients
Paralegal
Freelancer
01.2012 - 04.2014
- Serve as liaison between attorneys and clients to ensure positive, productive communications at all points
- Conducted legal research to support attorneys in various practice areas such as litigation, corporate law, and employment law
- Drafted legal documents including pleadings, motions, and discovery requests
- Assisted in case management by organizing and maintaining case files and tracking deadlines
Research and Writing Specialist
FEMA
10.2011 - 12.2011
- Gathered, managed, and analyzed information for various FEMA products.
- Drafted talking points, news releases, and other documents for disaster response.
- Produced high-quality written content such as reports, articles, and blog posts for both print and digital platforms
Education
M.A. - Professional School Counselor
Angelo State University
San Angelo, Tx Graduate Certificate - Academic Advising
Angelo State University,
San Angelo, TexasJ.D. - Law
School of Law of Hostos
Puerto Rico06-2011
Certificate - Counseling
Mediaras Counseling
Buenos Aires, Argentina07-2008
B.B.A. - Finance
Interamerican University of Puerto Rico
Puerto Rico 05-2005
Skills
- Computer: Microsoft Office (Word, Excel, Power Point) UAC Portal , ETO, Share Point, Outlook
- Bilingual Proficiency: Fluent in Spanish and English ( speak, read, and write)
- Emergency Management: Experienced in crisis intervention
- Research Skills: Able to analyze, collect, compare, interpret, and organize information
- Ability rot work under time pressures and deadlines
- Cultural Competence : Sensitivity to cultural diversity in crisis intervention and client support
- Interpersonal Skills: Building rapport and maintaining positive relationships with clients, colleagues, and stakeholders
- Problem-Solving: Proven ability to identify issues, analyze root causes, and develop practical solutions in high-pressure situations
Timeline
Case Manager
BCFS
01.2018 - 11.2018
Bilingual Case Manager
BCFS
02.2016 - 05.2017
Case Manager Reservist
BCFS
07.2015 - 01.2016
Direct Care
Favorites Helthcare Staffing
05.2014 - 07.2014
Paralegal
Freelancer
01.2012 - 04.2014
Research and Writing Specialist
FEMA
10.2011 - 12.2011
Test Scorer
Pearson
04.2011 - 06.2015
M.A. - Professional School Counselor
Angelo State University
Graduate Certificate - Academic Advising
Angelo State University,
J.D. - Law
School of Law of Hostos
Certificate - Counseling
Mediaras Counseling
B.B.A. - Finance
Interamerican University of Puerto Rico
Similar Profiles
LaKisha H. CarothersLaKisha H. Carothers
Registered Nurse Manager at BCFS Health And Human ServicesRegistered Nurse Manager at BCFS Health And Human Services
Georgina Nieto AlemanGeorgina Nieto Aleman
Post Release Case Worker at Insight Global : BCFS Health And Human ServicesPost Release Case Worker at Insight Global : BCFS Health And Human Services
Vanessa TorresVanessa Torres
Case Manager at Compass Connections BCFSCase Manager at Compass Connections BCFS
Mildred Enriquez RodriguezMildred Enriquez Rodriguez
CNA at N/ACNA at N/A
Miranda ClaytonMiranda Clayton
Bakery Associate at Stater Brothers MarketsBakery Associate at Stater Brothers Markets