Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Keitt

Orlando,FL

Summary

Skilled in Customer Service through Security work and Call Center experience. Dedicated to exceeding my own goals and excelling my skills. Creative Video Editor completing video editing projects with pre and post production. Reliable teammate who is willing to learn, grow and work hard under pressure.

Overview

6
6
years of professional experience

Work History

Specialist

CardWorks
Orlando, FL
11.2021 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Offering programs that could help uplift financial hardships during covid-19.

Collections Representative

Selip & Stylianou LLP
Woodbury, NY
01.2020 - 03.2020
  • Negotiated to collect balance in full, settlement, or monthly payments depending on consumers current situation
  • Took notes of all information regarding financial status of customers
  • Resolved challenging situations with friendly but firm strategies
  • Based on if consumer chooses not to play can call their bank to hold their funds
  • Ability to add to detail consumers account to garnish wages if consumer refuse payments

Call Center Representative

RUI Management Services
Melville, NY
10.2019 - 01.2020
  • Evaluated customer information to explore issues and maintain high-quality service for third party company of Comcast
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations
  • Helping out customers who might have been late on their bill or giving them alternatives for their monthly charge

Warehouse Associate

Canteen Vending Services
Amityville, NY
03.2019 - 07.2019
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise

AFTER LEAVING CANTEEN VENDING FOR JOB ADVANCEMENT I INJURED MYSELF OUTSIDE OF WORK WHICH EXPLAINS EMPLOYMENT GAP.

Utility and Serving

Lessings Heritage Golf CLub
Bethpage, NY
08.2018 - 03.2019

- Catering to guest

- Setting up events and weddings

- Cleaning our venue for guest comfort

Security Guard

Jakes 58 Hotel and Casino
Islandia , NY
05.2017 - 08.2018
  • Responded quickly to incidents and assessed active situations for security concerns
  • Keeping customers safe and secure during gameplay hours
  • Visible authority during gameplay

Route Driver

Uber
Farmingdale, NY
03.2017 - 02.2018
  • Assisted ubers taxi service with route set-ups through their phone app

Security Guard

Securitas Security Services USA Inc.
farmingdale, NY
09.2016 - 01.2017

-Front Desk Security at Cablevision while doing routine route checks throughout building.

Security Guard

Securitas Security Services USA, Inc
Farmingdale, NY
09.2014 - 08.2015

Security Guard at local Library in Copiague.

-Helpful to the Librarians and workers watching over children that participated in activities after school.

- Security Guard at TD Banks and Retail Stores such as G.A.P and J. Crew on occasion.

Cashier

Wal-Mart
Farmingdale, NY
05.2013 - 01.2014
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Bathroom cleaning
  • Clearing recycling bins
  • Changing recycling bins along with trash maintenance

Wendy's Restaurant
Farmingdale, NY
07.2011 - 02.2012
  • Fulfilling Customer orders.
  • Cash Management.
  • Maintenance.

Kitchen Staff Kitchen Aid

Town Of Babylon
07.2009 - 07.2009
  • Helped with route deliveries.
  • Assisted on making food for summer school students.
  • Cleaned the school after the students left.

Education

Associate of Science - Criminology

Barry University

Associate of Science - Criminal Justice

Nassau County Community College

Bachelor of Arts - Digital Filmmaking And Video Production

First Institute
Orlando, FL
09.2022

High School Diploma -

Copiague High School
2013

Skills

  • Warehouse management systems
  • Driving and transportation
  • Video Switching Equipment
  • Script Following
  • Creative Visualization
  • Sound Effects
  • Graphic Effects Programming
  • Dialogue Addition
  • Plot Manipulation
  • Shot Selection
  • Video Streaming
  • Illustrator and Photoshop
  • Audio and Visual Effects Assessments
  • Rehearsal Review
  • Production Processes
  • Film Cutting and Editing
  • Film and Television
  • Script Reading
  • Script Writing
  • Field recording
  • Audio post-production
  • Animal Behavior Education
  • Time Management
  • Film and Recording Review
  • Passenger Comfort
  • Dispatcher Communication

Timeline

Specialist

CardWorks
11.2021 - Current

Collections Representative

Selip & Stylianou LLP
01.2020 - 03.2020

Call Center Representative

RUI Management Services
10.2019 - 01.2020

Warehouse Associate

Canteen Vending Services
03.2019 - 07.2019

Utility and Serving

Lessings Heritage Golf CLub
08.2018 - 03.2019

Security Guard

Jakes 58 Hotel and Casino
05.2017 - 08.2018

Route Driver

Uber
03.2017 - 02.2018

Security Guard

Securitas Security Services USA Inc.
09.2016 - 01.2017

Security Guard

Securitas Security Services USA, Inc
09.2014 - 08.2015

Cashier

Wal-Mart
05.2013 - 01.2014

Wendy's Restaurant
07.2011 - 02.2012

Kitchen Staff Kitchen Aid

Town Of Babylon
07.2009 - 07.2009

Associate of Science - Criminology

Barry University

Associate of Science - Criminal Justice

Nassau County Community College

Bachelor of Arts - Digital Filmmaking And Video Production

First Institute

High School Diploma -

Copiague High School
Samuel Keitt