Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Paulino

Client Service Associate
Middlesex,NJ

Summary

I've gained valuable knowledge and experience through my various positions. No matter the job, however, my customer service has been exceedingly paramount . I understand, working with customers, I represent the face of the company and wish to present the best of such to our customers and help them enjoy their time and experience while they are with us. I have always been a collaborative leade r with dedication to partnering with coworkers to promote engaged , empowering work culture. My documented strengths are in building and maintaining relationships with diverse range of stakeholders in dynamic , fast-paced settings.

Overview

9
9
years of professional experience

Work History

Delivery Station Associate

Amazon
Middlesex, NJ
01.2022 - Current
  • Scanned and Sorted packages according to company standards while staging sorted totes and oversize packages in cart to prep for delivery.
  • Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
  • Maintained proper staffing levels to guarantee timely and accurate deliveries.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Crew Member

Trader Joe's
Bridgewater, New Jersey
10.2019 - 09.2020
  • Assisted other team members to achieve goals, while helping exceed store revenue.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Offered various items and showcased daily specials to promote new store products.
  • Stocked shelves to organize aisles in assigned department.

Hydraulic Mechanic

Florence Hydraulics
Florence, South Carolina
03.2012 - 04.2019
  • Contacted and traveled to clients business to help with hydraulic repairs, while delivering and picking up parts needed to be repaired.
  • Assessed and pulled out old and malfunctioning components such as hoses and replaced with new parts
  • Developed and maintained expertise in [John Deere], [Cat] and [Kubota] while operated tools, instruments and equipment safely.
  • Diagnosed problems with machinery by inspecting components, observing operations and running computer diagnostics.

Laborer

Labor Finders
Florence, South Carolina
08.2011 - 03.2012
  • Worked on several temporary positions helping with client based needs and concerns which consisted of operating forklifts and various machinery.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Read and understood orders to accurately measure, cut and lay out needed materials.

Education

GED -

Jewish Renaissance Foundation
Perth Amboy, NJ
08.2020

Skills

  • Customer Relationships
  • Efficiency and Time Management
  • Delivery Verification
  • Forklift Operation
  • Credit Card Transaction Processing
  • Teamwork and Collaboration
  • Order Picking and Processing
  • Loss Prevention Goals Monitoring

Timeline

Delivery Station Associate

Amazon
01.2022 - Current

Crew Member

Trader Joe's
10.2019 - 09.2020

Hydraulic Mechanic

Florence Hydraulics
03.2012 - 04.2019

Laborer

Labor Finders
08.2011 - 03.2012

GED -

Jewish Renaissance Foundation
Crystal PaulinoClient Service Associate