Daniel Meetze
Columbia,SC
Summary
Highly motivated and results-driven professional with a 2-year degree in Commercial Graphics and a strong background in customer service. Experienced in managing teams and handling financial transactions. Known for exceptional problem-solving skills and the ability to work collaboratively in fast-paced environments. A dedicated leader and team player.
Overview
3
3
years of professional experience
Work History
Business Development Manager
Dick Smith Automotive
08.2023 - Current
- Proactively call customers to schedule appointments, addressing their questions and concerns effectively, resulting in increased customer satisfaction and business development opportunities
- Develop and maintain strong relationships with customers to understand their specific needs, preferences, and concerns, tailoring solutions accordingly
- Collaborate with cross-functional teams, including sales, marketing, and operations, to develop and execute strategies to meet customer acquisition and retention goals
- Utilize CRM software to track and manage customer interactions, ensuring accurate and up-to-date information on customer profiles
- Regularly meet and exceed sales targets through effective prospecting and follow-up.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
Customer Support Specialist
Walmart
09.2021 - 08.2023
- Contribute to success of store by providing excellent customer service and addressing customer inquiries and concerns
- Demonstrate strong problem-solving skills to resolve customer issues promptly and efficiently.
Education
Associate Degree - Commercial Graphics
Midlands Technical College
West Columbia, SC2022
Skills
- Customer Service
- Cash Handling
- Team Leadership
- Problem Solving
- Communication
- Time Management
- Business development and planning
Timeline
Business Development Manager
Dick Smith Automotive
08.2023 - Current
Customer Support Specialist
Walmart
09.2021 - 08.2023
Associate Degree - Commercial Graphics
Midlands Technical College
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