Megan Mary Cook
Ankeny,IA
Summary
MEGAN MARY COOK
Administrative Assistant
PROFESSIONAL SUMMARY
Administrative Assistant with 5 years of experience excelling in relationship building, hospitality,
and customer service. Known for exceptional time management and professional
communication skills, consistently maintaining data accuracy and exceeding goals. Passionate
about fostering positive interactions and delivering top-notch service.
Overview
7
7
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT - STUDENT
Mercy College of Health Sciences
Des Moines , IA
2023.12 - Current
ADMINISTRATIVE ASSISTANT
Saint Ambrose Cathedral
Des Moines , Iowa
2021.12 - 2022.12
- Maintained scheduling and event calendar
- Entered information onto digital systems to maintain data quality and accuracy 100% of the time
- Received and distributed incoming mail and digital correspondence
- Generated detailed meeting documentation and transcribed recordings.
CORPORATE GUEST SERVICES COORDINATOR
Jackson Healthcare
Alpharetta , Georgia
2017.07 - 2020.03
Education
BACHELOR OF ARTS - JOURNALISM AND MASS COMMUNICATIONS
University of Iowa
May 1998
Skills
- Detail Oriented (Expert), Professional Communication (Expert)
- Excellent Customer Service (Expert), Time Management (Expert)
- Relationship Building (Expert), Product Knowledge (Expert), Active Listening (Expert)
- Organizational Efficiency (Expert), Team Collaboration (Experienced)
- Reporting Accuracy (Expert), Work Ethics (Expert), Punctuality (Expert
- Manage scheduling and communications, ensuring smooth daily operations and timely
- Responses.
- Coordinate meetings and events, improving organizational efficiency and team collaboration.
- Maintain accurate records and databases, enhancing data accessibility and reporting accuracy.
- Eager to learn quickly, work diligently, and contribute positively to team goals by leveraging
- Strong work ethics and punctuality.
- Cultivated strong internal and external relationships, boosting team collaboration and client
- Satisfaction.
- Achieved 100% loyalty by promptly addressing special requests.
- Recognized with Service Excellence Award in October 2018 for outstanding performance.
- Coordinated guest services for VIPs, significantly enhancing client satisfaction and operational
- Efficiency.
Timeline
ADMINISTRATIVE ASSISTANT - STUDENT
Mercy College of Health Sciences
2023.12 - Current
ADMINISTRATIVE ASSISTANT
Saint Ambrose Cathedral
2021.12 - 2022.12
CORPORATE GUEST SERVICES COORDINATOR
Jackson Healthcare
2017.07 - 2020.03
BACHELOR OF ARTS - JOURNALISM AND MASS COMMUNICATIONS
University of Iowa
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