Mackenzie Snovel

RUNNER DUTIES

• Maintained accurate logs of all deliveries and trips.
• Directly interacted with customers at each location to build loyalty.
• Garnished dishes and quickly delivered items to customers, minimizing wait times.
• Cleared tables immediately after guests left in preparation for next party.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Provided excellent customer service while meeting challenging time goals.
• Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
• Answered questions from restaurant patrons regarding menu items.
• Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
• Delivered correct food items to tables according to order documentation.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

CASHIER DUTIES

• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card and check transactions to complete customer purchases.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

BUSSER DUTIES

• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Provided respectful and courteous bussing services while operating within active dining rooms.
• Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.

all these are skills I have learned at this job as of 1/14/2022

• Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
• Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
• Answered guest questions and promoted special products.
• Interpreted food order slips per shift to prepare food according to customer orders.
• Assisted customers in choosing menu items by providing food complementing information.
• Minimized customer wait times by 4 minutes.
• Maintained customer service standards with over hundred of customers daily.

• Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
• Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
• Answered guest questions and promoted special products.
• Minimized customer wait times by 4 minutes.
• Communicated with management and associates to set and exceed sales and customer satisfaction goals.
• Maintained customer service standards with over hundreds of customers daily.
• Accurately operated cash register to process customer payments.
• Backed up servers by setting up trays and completing some food deliveries.
• Completed milkshakes and ice cream desserts for customers.

• Contributed to team success by completing jobs quickly and accurately.
• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Developed strong cooperative relationships with coworkers and managers.
• Created appealing displays for routine arrangements and special promotions.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Prepared food orders to support waitstaff and other team members.
• Received orders from customers and input into order management system.
• Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
• Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
• Distributed food during busy peak periods to drive customer satisfaction.

• Prepared food orders to support waitstaff and other team members.
• Received orders from customers and input into order management system.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
• Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
• Distributed food during busy peak periods to drive customer satisfaction.
• Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Circulated kitchen area to receive work assignments and identify support tasks.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.