Antonia GARZA
San Antonio,TX
Summary
Deadline-oriented Runner with strong work ethic and success in fast-paced environments. Trained in customer service and experienced working for multi-site business locations.
Overview
6
6
years of professional experience
Work History
Runner
Circus Bingo
San Antonio, TX
02.2024 - Current
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
- Resolved customer complaints promptly and efficiently.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Developed key customer relationships to increase sales.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Negotiated deals and handled complaints or objections.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Shift Supervisor
PLS Check Cashing
San Antonio, TX
01.2023 - 04.2024
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Coordinated with other departments to ensure smooth workflow between shifts.
- Resolved conflicts between staff members in a timely manner.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Collaborated with management to plan special events or promotions.
- Completed opening and closing duties to facilitate business operations.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Provider Assistant
Hands of an Angel
San Antonio, TX
10.2018 - 11.2021
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Provided emotional support to clients during difficult times.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Education
High School Diploma -
San Antonio Leadership Academy
San Antonio, TX09-2020
Skills
- Customer Service
- Special projects
- Heavy Lifting
- Meal Preparation
- Problem-Solving
- Strong Ethics
- Respectful and Compassionate
- Medication and Appointment Reminders
- Client Transportation
- Patient Care
- Cash Handling
- Cleaning and sanitizing
- Time management skills
- Cash Drawer Balancing
Timeline
Runner
Circus Bingo
02.2024 - Current
Shift Supervisor
PLS Check Cashing
01.2023 - 04.2024
Provider Assistant
Hands of an Angel
10.2018 - 11.2021
High School Diploma -
San Antonio Leadership Academy