Stephanie Morais
Alexandria,VA
Summary
Dynamic Oncology Financial Navigator at Inova Schar Cancer Institute, adept at optimizing patient funding and securing insurance approvals. Expert in financial assistance programs and EMR documentation, ensuring seamless treatment access. Proven ability to educate patients on benefits, enhancing their financial literacy and support during critical care decisions.
Overview
14
14
years of professional experience
Work History
Oncology Financial Navigator
Inova Schar Cancer Institute
10.2014 - Current
- Facilitated financial assistance programs for patients navigating treatment costs.
- Developed personalized financial plans to optimize patient funding options.
- Collaborated with healthcare teams to address patient financial concerns effectively.
- Educated patients on insurance benefits and eligibility requirements for assistance programs.
- Contact insurance companies on behalf of patients to secure necessary approvals for radiation therapy treatments.
- Ensure 100% completion of patient accounts prior to treatment.
- Accurately documented all patient data in the electronic medical record (EMR) and radiation therapy systems.
Patient Registration Representative
Inova Alexandria Hospital
08.2011 - 09.2014
- Streamlined patient registration process, enhancing efficiency and reducing wait times.
- Ensured accuracy of patient information through meticulous data entry and verification.
- Collaborated with clinical staff to resolve patient inquiries and improve service delivery.
- Trained new hires on registration protocols and electronic health record systems.
- Managed patient registration processes to ensure accurate data collection and compliance with hospital policies.
- Coordinated insurance verification, improving patient flow and reducing billing discrepancies.
Education
High School Diploma -
Harford Vo Tech
Bel Air, MD06-1983
Skills
- Financial assistance programs
- Patient funding optimization
- Insurance benefits education
- Financial guidance in treatment options
Timeline
Oncology Financial Navigator
Inova Schar Cancer Institute
10.2014 - Current
Patient Registration Representative
Inova Alexandria Hospital
08.2011 - 09.2014
High School Diploma -
Harford Vo Tech