Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gabriela Zuleta de Rosas

Centreville,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Oncology Financial Navigator

Inova Schar Cancer Institute
01.2020 - Current
  • Screen patients for eligibility requirements for Medicaid or Charity and assist with enrollment process
  • Secured practice operations to maintain appropriate clinic flows
  • Managed team members' attendance, productivity, and provided guidance as needed.
  • Assured provider schedules and templates were open/filled
  • Handled coverage for multiple team members as needed
  • Distributed the practice coverage schedule
  • Work closely with health insurance providers to determine coverage, benefit limits, and financial responsibility on behalf of patients
  • Properly document large quantities of patient data into various software systems while continually maintaining confidentiality.
  • Follow up with providers to obtain prior authorizations for medications and procedures.

Interim Practice Manager

Inova Schar Cancer Institute
06.2023 - 08.2023
  • Assist leadership as member on the employee interview panel with interviewing candidates, training new team members and identifying individual training needs

Oncology Patient Specialist III

Inova Schar Cancer Institute
01.2019 - 01.2020
  • Demonstrate attention to detail needed to provide heavy calendar management in schedule appointments, meetings, and special events
  • Clearly communicate test preparations, surgery instructions, and other pertinent information to better enhance the patient experience
  • Obtain necessary pre-certification, authorization, and referral for surgeries in a timely manner.

Scheduling/Registration Rep II

Inova Breast Care Center
01.2017 - 01.2019
  • Effectively multi-task to coordinate appointments for 6 different providers
  • Reduce the amount of aging accounts by ensuring payments and collections are submitted within deadlines
  • Analyze inventory levels of supplies to make sure office is fully stocked with items needed to run efficiently at all times.

Patient Coordinator

Your Family Dentist
01.2014 - 01.2017
  • Prepare, modify, and submit monthly billing statements and reports related to dental insurances to providers as well as patients
  • Negotiate mutually beneficial payment arrangements to mitigate company financial losses
  • Offer appropriate treatment plans supplemented with literature to educate patients.

Assistant Manager

Angels Hair and Skincare
01.2012 - 01.2013
  • Execute multi-faceted team projects by delegating, planning, and prioritizing work to ensure quick turnaround times
  • Provide strong communication skills to supply customer support needed to solve issues and administer solutions over the phone
  • Implement office administration procedures that resulted in an overall efficiency increase by 20%.

Education

Associate Degree in Political Science and Business Administration -

University of San Simon-Cochabamba, Bolivia

Skills

  • Bilingual (English-Spanish)
  • Microsoft Office Suite
  • Medical Terminology and Software
  • Staff supervision
  • Attention to Detail

Certification

Public Notary

Timeline

Interim Practice Manager

Inova Schar Cancer Institute
06.2023 - 08.2023

Oncology Financial Navigator

Inova Schar Cancer Institute
01.2020 - Current

Oncology Patient Specialist III

Inova Schar Cancer Institute
01.2019 - 01.2020

Scheduling/Registration Rep II

Inova Breast Care Center
01.2017 - 01.2019

Patient Coordinator

Your Family Dentist
01.2014 - 01.2017

Assistant Manager

Angels Hair and Skincare
01.2012 - 01.2013

Associate Degree in Political Science and Business Administration -

University of San Simon-Cochabamba, Bolivia

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Gabriela Zuleta de Rosas