Shelley Reed
Sandy,UT
Summary
Dedicated Receptionist with excellent experience in real estate and title insurance industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
52
52
years of professional experience
Work History
Receptionist
US Title Insurance Agency
Midvale, UT
02.2017 - 02.2022
- Answered phone promptly and directed incoming calls to correct office or employee
- Managed multiple tasks and met time-sensitive deadlines
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Ordered office supplies and worked with several vendors to obtain the best possible prices for our office needs
- Provided clerical support to company employees by copying, faxing and filing documents.
- Received and routed business correspondence to correct staff members
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone or regular.
Receptionist
Northwest TItle Insurance Company
Midvale, UT
06.2014 - 02.2017
Receptionist
First American Title Insurance Company
Midvale, UT
02.2012 - 06.2014
Director of Operations
Salt Lake Board Of REALTORS
Sandy, UT
06.1970 - 12.2011
- Handled multiple projects in fast-paced, complex environments and resolved conflicts for executive leadership, staff, and clientele with positive outcome
- Effective work in tracking member needs and taking initiative in resolving concerns and addressing questions to maintain healthy relations and rapport
- Ability to assume significant operational responsibilities in times of understaffing or lacking requisite skills within the workforce
- Executive Assistance | VIP Relations | Team Management | Event Coordination | Office Management | Staff Development | Scheduling | Administrative Oversight | Customer Service | Project Management | Travel Management |Operations
Education
Associate of Arts - Executive Secretarial
LDS Business College
Salt Lake City, UTSkills
- Scheduling and Calendar Management
- Multi-Line Phone Systems
- Multitasking and Prioritization
- Courteous and Professional
- Reliable and Punctual
- Positive Attitude and Energetic
- Customer Service-Oriented
Timeline
Receptionist
US Title Insurance Agency
02.2017 - 02.2022
Receptionist
Northwest TItle Insurance Company
06.2014 - 02.2017
Receptionist
First American Title Insurance Company
02.2012 - 06.2014
Director of Operations
Salt Lake Board Of REALTORS
06.1970 - 12.2011
Associate of Arts - Executive Secretarial
LDS Business College
Similar Profiles
Lawson ToomerLawson Toomer
Controller at Prospect Title Insurance Agency LLCController at Prospect Title Insurance Agency LLC
Nicole EscamillaNicole Escamilla
Title Examiner at Utah First Title Insurance Agency, LLCTitle Examiner at Utah First Title Insurance Agency, LLC
Meghan KenisonMeghan Kenison
Escrow Officer at Heartland Title Insurance Agency Corp.Escrow Officer at Heartland Title Insurance Agency Corp.
Robert SisinoRobert Sisino
Heavy Equipment Operator at Holloman ConstructionHeavy Equipment Operator at Holloman Construction
Alexis NixonAlexis Nixon
National Sales Consultant at Nuvia Dental Implant CenterNational Sales Consultant at Nuvia Dental Implant Center