Keion Blalock
Albany,GA
Summary
Communicative individual with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet academic and personal goals. Knack for building relationships and helping students navigate challenges of college life.
Overview
3
3
years of professional experience
Work History
Service Manager
Mavis Tire
08.2021 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued services .
- Trained and supervised team of service staff members to meet business goals.
Resident Assistant
Albany State University
07.2021 - 07.2024
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Education
Bachelor of Arts - Mass Communication
Albany State University
Albany, GA05-2024
Skills
- Conflict Resolution
- Program follow-up and assessment
- Coaching and mentorship
- Reporting and documentation
- Time management abilities
- Employee Training
- Team building
Timeline
Service Manager
Mavis Tire
08.2021 - Current
Resident Assistant
Albany State University
07.2021 - 07.2024
Bachelor of Arts - Mass Communication
Albany State University
Similar Profiles
Biston LawesBiston Lawes
Automotive Technician at Mavis TireAutomotive Technician at Mavis Tire
Nathaniel PowersNathaniel Powers
Tire Technician at Mavis TireTire Technician at Mavis Tire
Kevin D. CostonKevin D. Coston
Environmental Project Manager at Midas Corporation/Mavis Tire CompanyEnvironmental Project Manager at Midas Corporation/Mavis Tire Company
Ricardo ZapataRicardo Zapata
Alignment Technician at Mavis Tire and BrakesAlignment Technician at Mavis Tire and Brakes
KEI'ANNA LANAY MILLINERKEI'ANNA LANAY MILLINER
Childcare Professional at Hope City UnitedChildcare Professional at Hope City United